Samantha Hall
GBI had been having issues with activating my account. I had been having issues with activating my account for weeks. I chatted with multiple people, but almost no one could figure out the problem. Finally I spoke with Matt S on chat and he was able to fix the issue in an hour. He uploaded the necessary documents when I couldn’t and even fast tracked my account to get activated within a few hours. I could finally use Veem.
Kory Cheshier
GBAmazing Support Spoke with Matt via chat on a payment issue. He handled the issue quickly. On chat less than 15 minutes from start to finish when I was fully expecting to have it take a while. AMAZING!!
Frank Feist
ATProactively working with us to make forex better We are a small-medium company and import from the Euro zone. Veem reached out to us to understand our needs and helped getting them met.
Jan Leo Veloria
PHTERRIBLE SITE! UNRELIABLE!- Updated I had a terrible experience with customer service and found the platform unreliable. I faced issues with every transaction: first, I couldn't send an invoice, and second, my money didn't reflect in the account despite it showing as completed and deposited. I communicated with Anna via email, but her responses were unclear. Additionally, the advertised 24/7 support is misleading as it's only a BOT!! Who wants to talk with a BOT!!!! INVEST WITH REAL PEOPLE! Finally got a reply from them and they successfully resolved the concern. Took time to resolve but better than none
Laura Alayon
GBVery slow and poor customer services Very slow and poor customer services. Money gets stuck for many days without any movement or communication. After days lost in limbo a refund was agreed.. but that will also take about a week I am told. No use for company transactions there are much faster and better transfer companies out there that do take transit times and customer services seriously.