Does this place even have anyone working in customer service?! I ordered a t shirt from them March 15 and never received a confirmation email. I did, however, get an email saying I had left something (the shirt) in my cart. No, I hadn't. It felt suspicious to me, and I immediately wished I hadn't tried to deal with a company I had never ordered from before. I contacted customer service online and got an automated email saying I would hear from them soon. Waited a week. No package. No reply. Wrote to customer service again, got another worthless "support ticket" saying I would hear from someone soon. Apparently not. I would never deal with this unprofessional company again. I keep reading they're a legit business, but are they?

I ordered two shirts and a phone case… I ordered two shirts and a phone case recently. The choice of artwork seemed awesome. The shirts ran super small but it was okay. One of the shirts had the artwork placed off center on the front of the shirt - it looked odd and just careless work. No real return policy or quality guarantee - they made me send a photo and then offered to refund if I sent yet another photo of the “shirt defaced - JPEG only”. Just a hassle, don’t recommend.

Poor quality frame The print was good quality, however that is the best I can say. The frame I selected was out of stock until 4/15. I contacted them on 4/17 and the new date was mid June. I emailed to find out what frames were in stock and received no response. On 4/28, the print arrived. The frame looked cheap and had spots of glue on it. I was very disappointed. Customer service was good when I called and I received a prompt refund.

I adore this company Every item I have ever purchased from Fine Arts America has exceeded all my expectations. The packaging is always exceptional and customer service is fabulous.

Love the Fine Art America Experience Great customer service, prompt shipping, great quality of the item