Does this place even have anyone working in customer service?! I ordered a t shirt from them March 15 and never received a confirmation email. I did, however, get an email saying I had left something (the shirt) in my cart. No, I hadn't. It felt suspicious to me, and I immediately wished I hadn't tried to deal with a company I had never ordered from before. I contacted customer service online and got an automated email saying I would hear from them soon. Waited a week. No package. No reply. Wrote to customer service again, got another worthless "support ticket" saying I would hear from someone soon. Apparently not. I would never deal with this unprofessional company again. I keep reading they're a legit business, but are they?

Half and Half Recently ordered two different sets of note cards. One was wonderful, the other printed darker than depicted on the website. I kept the ones I wasn't totally happy with, because they usable, rather than going to the hassle of returning. Overall, I would order again.

Poor quality frame The print was good quality, however that is the best I can say. The frame I selected was out of stock until 4/15. I contacted them on 4/17 and the new date was mid June. I emailed to find out what frames were in stock and received no response. On 4/28, the print arrived. The frame looked cheap and had spots of glue on it. I was very disappointed. Customer service was good when I called and I received a prompt refund.

How do you lose an order ? Placed order April 2…after repeated inquiries, was told on April 15, order had been LOST….would not buy anything from this company again

I adore this company Every item I have ever purchased from Fine Arts America has exceeded all my expectations. The packaging is always exceptional and customer service is fabulous.