I had a problem with my charge card… I had a problem with my charge card (hacked) and your company and the seller worked with me. Allot of emails and it really helped me during a crappy time. The constant support was great. WILL shop with you again. Nice to know there are people that care.

Expensive returns You can definitely find some unique items here and I have had good experiences buying some art but after the most recent experience I had with a return, I don't think I'll buy off 1st Dibs again. I purchased a piece of art for a relatively inexpensive $120. 1st Dibs advertised it as eligible for return which I initiated because it didn't work with my space. For a poster board cylindrical tube, they are charging me $69 to return it. I only paid $120 for the piece so basically, I can return it and get back less than 50% what I paid for it. They insist the return go through their shipping for quality and insurance. I could have returned this on my own for $20. I feel ripped off. If you buy something from them, just beware that you may be paying a huge amount if you need to return. As far as I can tell, this had nothing to do with the seller and was based on 1st Dibs' policy.

Trusted site to order antiques Excellent UI to browse and tools like offers coming in on items I save. They handle the shipping and guarantee the quality of what you order. I ordered my first item from Japan, an antique wood table. The item arrived early in excellent condition and was exactly as described.

Sinking Ship To the liferafts Initially, it was a satisfactory online marketplace to sell. Still, over the last year, as the stock played ping-pong, the quality and volume of cheap products, unverified vintages, and prices started at $17! It has proved useless. They kept dropping the monthly subscription fees to avoid attrition and sourced their customer support to India, which was a total disaster for us.

Purchased two artworks from an great… Purchased two artworks from an great artist in Bogota, Columbia. The pieces arrived quickly and exceeded my expectations. The artist kept in contact with me the entire time. Highly recommend 1stdibs for great art from great artists.