Purchased two artworks from an great… Purchased two artworks from an great artist in Bogota, Columbia. The pieces arrived quickly and exceeded my expectations. The artist kept in contact with me the entire time. Highly recommend 1stdibs for great art from great artists.

I had a problem with my charge card… I had a problem with my charge card (hacked) and your company and the seller worked with me. Allot of emails and it really helped me during a crappy time. The constant support was great. WILL shop with you again. Nice to know there are people that care.

Expensive returns You can definitely find some unique items here and I have had good experiences buying some art but after the most recent experience I had with a return, I don't think I'll buy off 1st Dibs again. I purchased a piece of art for a relatively inexpensive $120. 1st Dibs advertised it as eligible for return which I initiated because it didn't work with my space. For a poster board cylindrical tube, they are charging me $69 to return it. I only paid $120 for the piece so basically, I can return it and get back less than 50% what I paid for it. They insist the return go through their shipping for quality and insurance. I could have returned this on my own for $20. I feel ripped off. If you buy something from them, just beware that you may be paying a huge amount if you need to return. As far as I can tell, this had nothing to do with the seller and was based on 1st Dibs' policy.

My recent purchase turned out to be… My recent purchase turned out to be quite disappointing. The lamp I purchased through 1 st dibs developed a fault less than a year after the glass inexplicably broke as we were serving dinner. This incident has led me to believe that there may be a flaw in the design. When I brought this to the seller's attention, they "generously" offered to replace the glass all that at my expense plus the shipping costs, which I find unacceptable for a brand new item. Instead, I proposed purchasing a different lamp and requested the seller to replace the glass at no additional cost. When I suggested this, they offered a mere $150 discount on the second lamp, which I found to be quite insulting. As a result, I have set the lamp aside and am considering disposing of it. 1st dubs did not try to intervene with the seller. I am very disappointed int heir service you would think that the quality of the customer service is more elevated

The sellers were amazing on all counts. The sellers were amazing, especially with their communication; and the piece itself is beyone stunning! I'm so happy that I bought this, and intend to shop again and again from this seller. The item arrived on time, well packaged and more beautiful in person than the pictures could do justice. 100% a positive experience with this seller. Highly recommend.