BAD "customer service" SO BAD!! For a company that prides itself on "customer service", my experience was pretty dire. I had the misfortune to speak to "Tracy", who was panting down the phone as if she'd just run a mile and then as I was speaking to her decided she wanted to talk to someone else around her saying "oh Hi, my names Tracy" FYI Tracy, whispering to other people doesn't mean I can't still hear you! So rude and completed disinterested! Started banging on about "publication fees" but not the courtesy to explain what these are. Dreadful dreadful dreadful, I'm going to look at Legal Zoom or just go directly to the security of state.

Transferring our Corp to another state Our company has used MyCorporation for years -or rather we've paid them (a reasonable amount) for years. I hadn't had a need before a few weeks ago and suddenly needed to deal with several issues related to our non-profit corp status. I was contacted by Ash Solhdoust who asked questions, called me, and called back when he couldn't get through. He came back with detailed options for us in writing and has been nothing but professional and unbelievably helpful through several rounds of questions. I don't recall ever having better customer service!

Five-star Rating- Absolutely! I had the most delightful experience with Sarah Kalian who helped me create my company in less than half an hour. She took my hand and walked me step by step along the process and gave me recommendations about what other services might be useful for me. This is World Class Customer Service. Five-star Rating- Absolutely!

So confusing it's unusable. tldr; paid $35 but unable to figure out how to use notary service, very slow customer service. I was trying to use the notary service through mycorporation.com, as recommended by my credit union. I'm well versed in using computers and the internet, etc, but I couldn't figure out how to use the service which charges $35 up front. So I paid, and nothing happened, no email confirmation came for more than an hour.. I decided to use notarize.com which was intuitive and easy. I called cs, and they got back to me several days later.

Great Service and Professionalism Brandon was very patient and knowledgeable. Also, when he didn’t immediately know the answer to my query, he said he woujd do some research and revert back to me with a response. Within 2 hours, he had emailed me a response and provided follow-up links and details if I needed further information or needed to pursue the matters further. On the whole, Brandon was a great reminder of what I was paying for in hiring the services of MyCorp. Knowledge. Accuracy of detail. Professionalism. Patience.