Love the wide variety Love the wide variety, depth and choice of fingerling colours. So far lovely for knitting toy animals for kids. Have yet to come up with clothing patterns. Price is reasonable. Good delivery after ordering. Cheers. Meri Marja-terttu

Knit Picks is Amazing! Knit Picks is Amazing! Great products, excellent customer service! I bought the Options circular needle set, and one of my needles broke. Knit Picks customer service was friendly and professional, and replaced my broken needle in a very easy process. The selection of yarns, tools and notions is great, and everything I have purchased so far has definitely met and even exceeded my expectations. Thanks, Knit Picks!

Beware of spam after purchase Was added to a physical mailing list that I never signed up for. Customer service was very rude and unhelpful in unsubscribing.

I always get excellent service and… I always get excellent service and products from Knit Picks! I recently ordered the wrong yarn for a project and called immediately and they were able and willing to help me switch the order and get the correct yarn. Super friendly staff and I never have any issues with the yarn or needles I have purchased from them.

Bad experience. I've used Knitpicks in the past and I've been very satisfied. However, I recently purchased yarn and pattern books in two separate orders from Knitpicks. It has been an awful experience. They made errors in the shipping of the first order, which cost me money and I think they forgot my second order. When I called and emailed, customer service didn't do what they said they would do. When I asked to speak to a supervisor I was told someone would call me back. No one did. I finally asked for the email address of the CEO but my request was ignored. This company needs customer response training. I'm very disappointed.