Knit Picks

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4.60
Based on 20 Reviews

5

85.00%

4

5.00%

3

0.00%

2

5.00%

1

5.00%
About Knit Picks

We are knitters, too! We believe in the power of handmade - the ability to transform a humble skein of yarn into countless possibilities. It is time and effort set aside, it is willingness to slow down, it is a universal way of saying "you are loved"! We love quality yarns in rich colors, and needles with sharp, well-tapered tips. We like patterns for practical, finished projects that are challenging and interesting, but never confusing. Ultimately, we share our favorite tools and yarns so that everyone can knit happy. We go right to the source and work directly with trusted mills and manufacturers around the world. Our hands-on approach from start to finish gives us the freedom to make the yarns and tools you want at lower prices without ever sacrificing quality.

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Katie
GB

I always get excellent service and… I always get excellent service and products from Knit Picks! I recently ordered the wrong yarn for a project and called immediately and they were able and willing to help me switch the order and get the correct yarn. Super friendly staff and I never have any issues with the yarn or needles I have purchased from them.

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Patricia Neff
GB

Have consistently received quality… Have consistently received quality yarns and patterns for most of my recent projects. As I have to order online, colors may be difficult to match so KnitPicks has always been very responsive to replacement or refunds quickly. I plan to continue to use them as my primary source of yarns and accessories for my craft projects.

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Julie
GB

Bad experience. I've used Knitpicks in the past and I've been very satisfied. However, I recently purchased yarn and pattern books in two separate orders from Knitpicks. It has been an awful experience. They made errors in the shipping of the first order, which cost me money and I think they forgot my second order. When I called and emailed, customer service didn't do what they said they would do. When I asked to speak to a supervisor I was told someone would call me back. No one did. I finally asked for the email address of the CEO but my request was ignored. This company needs customer response training. I'm very disappointed.

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Meri Marja-terttu
CA

Love the wide variety Love the wide variety, depth and choice of fingerling colours. So far lovely for knitting toy animals for kids. Have yet to come up with clothing patterns. Price is reasonable. Good delivery after ordering. Cheers. Meri Marja-terttu

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CoffeeSkeleton
GB

Good Stuff, Inefficient Shipping I think your selection, pricing, and quality seems good! Your website is easy to use, and I like being able to save to a wishlist. The frequent discounts are nice too. My only complaint is that your shipping process is inefficient; I’ve ordered twice now and both times the standard shipping goes through DHL and is then picked up by USPS, and it all takes over a week to send something from a warehouse in Columbus to me in Buffalo, maybe four hours away. I don’t know anything about business logistics, but it seems to me that shipping directly through USPS, if possible, would get things to people faster. Other than that though, I’m very happy with KnitPicks!

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