Best selection, service and value! I have been ordering from Knitpicks for a few years now and can honestly say it is my favorite company for all things knitting! Excellent customer service, quality products for affordable prices and always a vast and wonderful selection! I am truly addicted to this company! Thank you Knitpicks!

Lovely, Practical Yarn My order was filled promptly and correctly. I purchased the Swish (superwash merino wool) DK weight for a baby sweater and found it very soft. The Lost Lake Heather is beautiful, and I love the variation in the color. Lovely undertones. I am happy with my purchase.

Excellent prices, quality and customer service I love KnitPicks. I've been a customer for years, and most of my tools and notions come from KnitPicks. I adore my interchangeable needle set. The yarns are excellent quality for the price, and they have an enormous selection. But most of all, I love their customer service! I've had a couple of needles break over the years, and most recently, my yarn swift broke. They offered to replace it at no charge, no returns or even proof necessary. I was so sure I'd have to buy a new one! I can't say enough good things about how they run their company, customer service like this isn't the norm anymore!

Long Time Customer I have been a Knit Picks customer for a long time and have been happy with the quality, price, and service. My recent purchase is the Eldfell Pullover sweater kit, and I am anxious to begin knitting! I find the Knit Picks specialty pattern books to be excellent with beautiful photos and clear instructions. I have purchased several of them and have knitted a variety of the sweaters for myself and others.

Good Stuff, Inefficient Shipping I think your selection, pricing, and quality seems good! Your website is easy to use, and I like being able to save to a wishlist. The frequent discounts are nice too. My only complaint is that your shipping process is inefficient; I’ve ordered twice now and both times the standard shipping goes through DHL and is then picked up by USPS, and it all takes over a week to send something from a warehouse in Columbus to me in Buffalo, maybe four hours away. I don’t know anything about business logistics, but it seems to me that shipping directly through USPS, if possible, would get things to people faster. Other than that though, I’m very happy with KnitPicks!