I've been ordering from Knit Picks for… I've been ordering from Knit Picks for years now and I have never been disappointed by the quality of the packages, and yarn. I am a sock knitter mostly and buy fingering weight yarn mainly. I enjoy the Stroll, and Hawthorne lines, but all the sock yarns are great.

Lovely, Practical Yarn My order was filled promptly and correctly. I purchased the Swish (superwash merino wool) DK weight for a baby sweater and found it very soft. The Lost Lake Heather is beautiful, and I love the variation in the color. Lovely undertones. I am happy with my purchase.

Bad experience. I've used Knitpicks in the past and I've been very satisfied. However, I recently purchased yarn and pattern books in two separate orders from Knitpicks. It has been an awful experience. They made errors in the shipping of the first order, which cost me money and I think they forgot my second order. When I called and emailed, customer service didn't do what they said they would do. When I asked to speak to a supervisor I was told someone would call me back. No one did. I finally asked for the email address of the CEO but my request was ignored. This company needs customer response training. I'm very disappointed.

Best selection, service and value! I have been ordering from Knitpicks for a few years now and can honestly say it is my favorite company for all things knitting! Excellent customer service, quality products for affordable prices and always a vast and wonderful selection! I am truly addicted to this company! Thank you Knitpicks!

I have been using Knit Picks for years… I have been using Knit Picks for years and they have never failed me! I love their needles and yarn. Oh and their accessories are awesome too. Their customer service is top notch as well. We lost an order in the mail (possibly my mistake) and they replaced it no questions asked. Never a disappointment!