CoffeeSkeleton
GBGood Stuff, Inefficient Shipping I think your selection, pricing, and quality seems good! Your website is easy to use, and I like being able to save to a wishlist. The frequent discounts are nice too. My only complaint is that your shipping process is inefficient; I’ve ordered twice now and both times the standard shipping goes through DHL and is then picked up by USPS, and it all takes over a week to send something from a warehouse in Columbus to me in Buffalo, maybe four hours away. I don’t know anything about business logistics, but it seems to me that shipping directly through USPS, if possible, would get things to people faster. Other than that though, I’m very happy with KnitPicks!
Kristal
GBExcellent shopping experience Excellent books that were on Clearance! Excellent bag also on Clearance! Excellent Chart Keeper! Excellent Needle Notions Kit that came in a nice zippered pouch with useful tools! Couldn't have asked for a better shopping experience.
Katie
GBI always get excellent service and… I always get excellent service and products from Knit Picks! I recently ordered the wrong yarn for a project and called immediately and they were able and willing to help me switch the order and get the correct yarn. Super friendly staff and I never have any issues with the yarn or needles I have purchased from them.
Krissy King
GBI have been using Knit Picks for years… I have been using Knit Picks for years and they have never failed me! I love their needles and yarn. Oh and their accessories are awesome too. Their customer service is top notch as well. We lost an order in the mail (possibly my mistake) and they replaced it no questions asked. Never a disappointment!
Cam Dooley
GBI've been ordering from Knit Picks for… I've been ordering from Knit Picks for years now and I have never been disappointed by the quality of the packages, and yarn. I am a sock knitter mostly and buy fingering weight yarn mainly. I enjoy the Stroll, and Hawthorne lines, but all the sock yarns are great.