Julia
CAExcellent prices, quality and customer service I love KnitPicks. I've been a customer for years, and most of my tools and notions come from KnitPicks. I adore my interchangeable needle set. The yarns are excellent quality for the price, and they have an enormous selection. But most of all, I love their customer service! I've had a couple of needles break over the years, and most recently, my yarn swift broke. They offered to replace it at no charge, no returns or even proof necessary. I was so sure I'd have to buy a new one! I can't say enough good things about how they run their company, customer service like this isn't the norm anymore!
Krissy King
GBI have been using Knit Picks for years… I have been using Knit Picks for years and they have never failed me! I love their needles and yarn. Oh and their accessories are awesome too. Their customer service is top notch as well. We lost an order in the mail (possibly my mistake) and they replaced it no questions asked. Never a disappointment!
Geoff
CABeware of spam after purchase Was added to a physical mailing list that I never signed up for. Customer service was very rude and unhelpful in unsubscribing.
Katie
GBI always get excellent service and… I always get excellent service and products from Knit Picks! I recently ordered the wrong yarn for a project and called immediately and they were able and willing to help me switch the order and get the correct yarn. Super friendly staff and I never have any issues with the yarn or needles I have purchased from them.
MD from NC
GBHigh quality paper of pattern books I just ordered 5 pattern books from Knit Picks that were on sale for between 70-90% off during their recent big sale. I am so impressed with these books that I paid a mere ~$5.00 or less each for as they are printed on very high quality paper and the cover is made from that soft, almost silicon-feeling paper. These are books that will stand up to the repeated use they will get in future years! I encourage customers not to hesitate to purchase their patterns from Knit Picks! You’ll get much more than you paid for which is a rarity these days!