I have been using Knit Picks for years… I have been using Knit Picks for years and they have never failed me! I love their needles and yarn. Oh and their accessories are awesome too. Their customer service is top notch as well. We lost an order in the mail (possibly my mistake) and they replaced it no questions asked. Never a disappointment!

Best selection, service and value! I have been ordering from Knitpicks for a few years now and can honestly say it is my favorite company for all things knitting! Excellent customer service, quality products for affordable prices and always a vast and wonderful selection! I am truly addicted to this company! Thank you Knitpicks!

Bad experience. I've used Knitpicks in the past and I've been very satisfied. However, I recently purchased yarn and pattern books in two separate orders from Knitpicks. It has been an awful experience. They made errors in the shipping of the first order, which cost me money and I think they forgot my second order. When I called and emailed, customer service didn't do what they said they would do. When I asked to speak to a supervisor I was told someone would call me back. No one did. I finally asked for the email address of the CEO but my request was ignored. This company needs customer response training. I'm very disappointed.

Love the wide variety Love the wide variety, depth and choice of fingerling colours. So far lovely for knitting toy animals for kids. Have yet to come up with clothing patterns. Price is reasonable. Good delivery after ordering. Cheers. Meri Marja-terttu

Have consistently received quality… Have consistently received quality yarns and patterns for most of my recent projects. As I have to order online, colors may be difficult to match so KnitPicks has always been very responsive to replacement or refunds quickly. I plan to continue to use them as my primary source of yarns and accessories for my craft projects.