I always get excellent service and… I always get excellent service and products from Knit Picks! I recently ordered the wrong yarn for a project and called immediately and they were able and willing to help me switch the order and get the correct yarn. Super friendly staff and I never have any issues with the yarn or needles I have purchased from them.

Knit Picks is a great yarn company Knit Picks is a great yarn company. I find their yarn reasonably priced and of good quality. They offer a large range of colors that are beautiful. Their needle choices are great and they offer a large array of accessories and books. There is also a fast turn around in receiving your product.

Bad experience. I've used Knitpicks in the past and I've been very satisfied. However, I recently purchased yarn and pattern books in two separate orders from Knitpicks. It has been an awful experience. They made errors in the shipping of the first order, which cost me money and I think they forgot my second order. When I called and emailed, customer service didn't do what they said they would do. When I asked to speak to a supervisor I was told someone would call me back. No one did. I finally asked for the email address of the CEO but my request was ignored. This company needs customer response training. I'm very disappointed.

Quality products, great prices and service! Ordering is easy, quality and selection of products is top-tier! I love that a variety of yarns in a variety of price ranges is also available. Delivery is always quick, too! I love this company and am looking forward to ordering from them again... and again... and again...!!!

Lovely, Practical Yarn My order was filled promptly and correctly. I purchased the Swish (superwash merino wool) DK weight for a baby sweater and found it very soft. The Lost Lake Heather is beautiful, and I love the variation in the color. Lovely undertones. I am happy with my purchase.