Good variety of products. Good variety of products, choice of yarns and cottons. Fast service between order and delivery. I also get help when I have a question or need assistance with a pattern without waiting long.

Have consistently received quality… Have consistently received quality yarns and patterns for most of my recent projects. As I have to order online, colors may be difficult to match so KnitPicks has always been very responsive to replacement or refunds quickly. I plan to continue to use them as my primary source of yarns and accessories for my craft projects.

Excellent prices, quality and customer service I love KnitPicks. I've been a customer for years, and most of my tools and notions come from KnitPicks. I adore my interchangeable needle set. The yarns are excellent quality for the price, and they have an enormous selection. But most of all, I love their customer service! I've had a couple of needles break over the years, and most recently, my yarn swift broke. They offered to replace it at no charge, no returns or even proof necessary. I was so sure I'd have to buy a new one! I can't say enough good things about how they run their company, customer service like this isn't the norm anymore!

Excellent shopping experience Excellent books that were on Clearance! Excellent bag also on Clearance! Excellent Chart Keeper! Excellent Needle Notions Kit that came in a nice zippered pouch with useful tools! Couldn't have asked for a better shopping experience.

KNIT PICKS did a great job getting my… KNIT PICKS did a great job getting my parcel to me quickly. They were also helpful with my concerns over tracking the parcel. Love the fibre and already busily knitting a Fairisle Jumper for my daughter's birthday. Haven't knitted fairisle for over 40 years, and have never knitted anything top down so taking it slow and enjoying the challenge!