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Knit Picks

http://www.knitpicks.com

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4.60

Based on 20 Reviews

85.00%

5.00%

0.00%

5.00%

About Knit Picks

We are knitters, too! We believe in the power of handmade - the ability to transform a humble skein of yarn into countless possibilities. It is time and effort set aside, it is willingness to slow down, it is a universal way of saying "you are loved"! We love quality yarns in rich colors, and needles with sharp, well-tapered tips. We like patterns for practical, finished projects that are challenging and interesting, but never confusing. Ultimately, we share our favorite tools and yarns so that everyone can knit happy. We go right to the source and work directly with trusted mills and manufacturers around the world. Our hands-on approach from start to finish gives us the freedom to make the yarns and tools you want at lower prices without ever sacrificing quality.

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Bad experience. I've used Knitpicks in the past and I've been very satisfied. However, I recently purchased yarn and pattern books in two separate orders from Knitpicks. It has been an awful experience. They made errors in the shipping of the first order, which cost me money and I think they forgot my second order. When I called and emailed, customer service didn't do what they said they would do. When I asked to speak to a supervisor I was told someone would call me back. No one did. I finally asked for the email address of the CEO but my request was ignored. This company needs customer response training. I'm very disappointed.

I always get excellent service and… I always get excellent service and products from Knit Picks! I recently ordered the wrong yarn for a project and called immediately and they were able and willing to help me switch the order and get the correct yarn. Super friendly staff and I never have any issues with the yarn or needles I have purchased from them.

Interchangeable needle replacement I broke a rainbow interchangeable knitting needle. It was size 5 which I seemed to need for every project after that. I was so happy to see that I could just replace the size 5 needles without having to buy the whole set. Many of the other brands I've found don't sell the needles separately. I also love my cable needle organizer.

Best selection, service and value! I have been ordering from Knitpicks for a few years now and can honestly say it is my favorite company for all things knitting! Excellent customer service, quality products for affordable prices and always a vast and wonderful selection! I am truly addicted to this company! Thank you Knitpicks!

Have consistently received quality… Have consistently received quality yarns and patterns for most of my recent projects. As I have to order online, colors may be difficult to match so KnitPicks has always been very responsive to replacement or refunds quickly. I plan to continue to use them as my primary source of yarns and accessories for my craft projects.

Knit Picks

http://www.knitpicks.com

About Knit Picks

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Julie

Katie

Rhonda

DeLynn

Patricia Neff