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Knit Picks

http://www.knitpicks.com

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4.60

Based on 20 Reviews

85.00%

5.00%

0.00%

5.00%

About Knit Picks

We are knitters, too! We believe in the power of handmade - the ability to transform a humble skein of yarn into countless possibilities. It is time and effort set aside, it is willingness to slow down, it is a universal way of saying "you are loved"! We love quality yarns in rich colors, and needles with sharp, well-tapered tips. We like patterns for practical, finished projects that are challenging and interesting, but never confusing. Ultimately, we share our favorite tools and yarns so that everyone can knit happy. We go right to the source and work directly with trusted mills and manufacturers around the world. Our hands-on approach from start to finish gives us the freedom to make the yarns and tools you want at lower prices without ever sacrificing quality.

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Beware of spam after purchase Was added to a physical mailing list that I never signed up for. Customer service was very rude and unhelpful in unsubscribing.

Bad experience. I've used Knitpicks in the past and I've been very satisfied. However, I recently purchased yarn and pattern books in two separate orders from Knitpicks. It has been an awful experience. They made errors in the shipping of the first order, which cost me money and I think they forgot my second order. When I called and emailed, customer service didn't do what they said they would do. When I asked to speak to a supervisor I was told someone would call me back. No one did. I finally asked for the email address of the CEO but my request was ignored. This company needs customer response training. I'm very disappointed.

Love the wide variety Love the wide variety, depth and choice of fingerling colours. So far lovely for knitting toy animals for kids. Have yet to come up with clothing patterns. Price is reasonable. Good delivery after ordering. Cheers. Meri Marja-terttu

Good Stuff, Inefficient Shipping I think your selection, pricing, and quality seems good! Your website is easy to use, and I like being able to save to a wishlist. The frequent discounts are nice too. My only complaint is that your shipping process is inefficient; I’ve ordered twice now and both times the standard shipping goes through DHL and is then picked up by USPS, and it all takes over a week to send something from a warehouse in Columbus to me in Buffalo, maybe four hours away. I don’t know anything about business logistics, but it seems to me that shipping directly through USPS, if possible, would get things to people faster. Other than that though, I’m very happy with KnitPicks!

Best selection, service and value! I have been ordering from Knitpicks for a few years now and can honestly say it is my favorite company for all things knitting! Excellent customer service, quality products for affordable prices and always a vast and wonderful selection! I am truly addicted to this company! Thank you Knitpicks!

Knit Picks

http://www.knitpicks.com

About Knit Picks

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Geoff

Julie

Meri Marja-terttu

CoffeeSkeleton

DeLynn