Good Stuff, Inefficient Shipping I think your selection, pricing, and quality seems good! Your website is easy to use, and I like being able to save to a wishlist. The frequent discounts are nice too. My only complaint is that your shipping process is inefficient; I’ve ordered twice now and both times the standard shipping goes through DHL and is then picked up by USPS, and it all takes over a week to send something from a warehouse in Columbus to me in Buffalo, maybe four hours away. I don’t know anything about business logistics, but it seems to me that shipping directly through USPS, if possible, would get things to people faster. Other than that though, I’m very happy with KnitPicks!

Beware of spam after purchase Was added to a physical mailing list that I never signed up for. Customer service was very rude and unhelpful in unsubscribing.

Excellent shopping experience Excellent books that were on Clearance! Excellent bag also on Clearance! Excellent Chart Keeper! Excellent Needle Notions Kit that came in a nice zippered pouch with useful tools! Couldn't have asked for a better shopping experience.

Good variety of products. Good variety of products, choice of yarns and cottons. Fast service between order and delivery. I also get help when I have a question or need assistance with a pattern without waiting long.

High quality paper of pattern books I just ordered 5 pattern books from Knit Picks that were on sale for between 70-90% off during their recent big sale. I am so impressed with these books that I paid a mere ~$5.00 or less each for as they are printed on very high quality paper and the cover is made from that soft, almost silicon-feeling paper. These are books that will stand up to the repeated use they will get in future years! I encourage customers not to hesitate to purchase their patterns from Knit Picks! You’ll get much more than you paid for which is a rarity these days!