free DIY files I recently purchased an engraver from Monport to launch my business, and I'm absolutely thrilled with my decision! The inclusion of free DIY files was a generous and unexpected bonus that has been incredibly beneficial in jumpstarting my creativity. These resources have inspired me to explore new design possibilities and expand my offerings. Monport's engraver is easy to use and provides precise results every time. I highly recommend Monport for anyone looking to take their craft to the next level!

Machine is junk I could fill volumes with the frustrations this has caused not to mention the expenses that I cannot recoup, the software that I had to subscribe to because I messed around with this so long it exceeded the trial period, the peripheral equipment bought in support of this. These are cheap Chinese machines imported with no quality control and they do not work. Monport is not equipped to provide support and does not even have technicians qualified to provide support. You end up emailing back and forth with translated emails from China that take days to get response. I have gone round and round for weeks, they have actually had me changing hardware in the machine ( I paid for a new functioning product ) and they have me replacing the mother board in the thing. Rediculous and it made no difference. THEY DON'T KNOW HOW THESE WORK. I've finally had enough, I told them I want a refund,they've told me for the past 4 days that they are working on a call tag and it's marked urgent. 4 days for a call tag? In my opinion, This company is stealing people's money. Please read positive reviews carefully. Many seem worded rather strangely. Reviews that offer coupons or refer you to mfg website seem rather suspect.

I made engraved glass successful I gifted one of my engraved glass pieces to a friend. The sheer delight on their face and the appreciation for the intricate craftsmanship made me realise the true impact of this machine. It's not just a tool; it's a creator of meaningful moments.

extra time on manual focus I'm really pleased with the quality of the engraving machine I purchased. However, one thing that I find a bit time-consuming is the manual focusing feature. I often spend a significant amount of time adjusting the focus, which can be a bit tedious. If possible, I'd definitely consider investing in a machine with automatic focusing capabilities in the future. Despite this minor inconvenience, the machine itself works flawlessly and produces excellent results. Overall, I'm quite satisfied with my purchase and would recommend it to others, especially if they don't mind spending a bit of extra time on manual adjustments.

Thanks for patience of pre-sale team After a pre-sale period of dozens of days, the product finally arrived. Thanks for your patience! The quality of the product is satisfactory and does not live up to your expectations. Looking forward to the end of this wait is worth it