Machine is junk I could fill volumes with the frustrations this has caused not to mention the expenses that I cannot recoup, the software that I had to subscribe to because I messed around with this so long it exceeded the trial period, the peripheral equipment bought in support of this. These are cheap Chinese machines imported with no quality control and they do not work. Monport is not equipped to provide support and does not even have technicians qualified to provide support. You end up emailing back and forth with translated emails from China that take days to get response. I have gone round and round for weeks, they have actually had me changing hardware in the machine ( I paid for a new functioning product ) and they have me replacing the mother board in the thing. Rediculous and it made no difference. THEY DON'T KNOW HOW THESE WORK. I've finally had enough, I told them I want a refund,they've told me for the past 4 days that they are working on a call tag and it's marked urgent. 4 days for a call tag? In my opinion, This company is stealing people's money. Please read positive reviews carefully. Many seem worded rather strangely. Reviews that offer coupons or refer you to mfg website seem rather suspect.

very convenient The automatic focus feature on my 60W CO2 laser from Monport is a game-changer! With just a press of a button, it effortlessly calibrates the focal point, eliminating the need for manual testing and adjustments. It's incredibly convenient and saves me a ton of time during setup.

A satisfying purchase I can't say enough good things about the Monport fiber laser engraver. It's incredibly easy to use, even for someone like me who's new to laser engraving. I've been experimenting with engraving personalized names and logos on stainless steel water bottles, and the engraving quality is top-notch. Highly recommend it to anyone looking for a reliable engraving solution!

I'm thrilled with my purchase! My new fiber laser is fantastic! It's a huge step up from the diode laser I previously used. I'm operating with Lightburn, and the machine works seamlessly. Although I'm still learning, playing around with different metals has been both enjoyable and educational. I'm thrilled with my purchase!

exceptional customer service The customer service from purchase to delivery and installation has been exceptional—exactly what I needed as I start my business. This machine is even more powerful than I imagined! I'm considering buying a rotary axis to expand my engraving capabilities. Thank you, Monport!