I had an amazing order experience with… I had an amazing order experience with Figured Art recently. My customized order came in right on time, packed secured with all the color tool kits. Dean with their support group was diligent in responding to any questions I had. Indeed a good buy. I am now a fan of Figured Art. ❤️🙏

Speedy customer service I ordered a custom paint-by-numbers kit and one of the paint pots I received was the wrong color for the color code on the sample picture. I contacted Figured'Art and got a speedy response and confirmation that the correct paint pot is on its way. Very responsive. Exactly how good customer service is supposed to be. Also, I appreciate that I can pay for my purchases securely through PayPal.

I have been steady customer … I have been steady customer for quite a while now and had no problems. Recently however the quality of the paint has gotten quite poor. There is not enough pigment in the paint for good coverage. The paint has become more translucent and I have to go back over areas as much as 3 times to cover the numbers and lines. Because of this I have run out of paint several times and have not been able to finish the picture. Will probably not be ordering again

Very good customer service Hi Figured’Art. I am a relatively new customer and this is my first experience with paint by number. I love the concept, especially since the choice of models is vast and varied. There is no need to go into detail, but so far I have to say that the customer service is excellent and I have no hesitation in giving a 5 star rating. The only thing I regret is the delivery time which is always around a month. The ordered products always arrive in good condition, but you must always plan well in advance. Best regards, Pierre

Excellent and timely customer service Excellent and timely customer service. My first time ordering. I successfully completed the Transfiguration paint by number. It didn’t take me 4 years to complete either. That’s how long it took to complete the original. I thoroughly enjoyed painting and learning about the artist and his painting. I will be ordering again😄