Speedy customer service I ordered a custom paint-by-numbers kit and one of the paint pots I received was the wrong color for the color code on the sample picture. I contacted Figured'Art and got a speedy response and confirmation that the correct paint pot is on its way. Very responsive. Exactly how good customer service is supposed to be. Also, I appreciate that I can pay for my purchases securely through PayPal.

I ordered a month and a half ago I ordered a month and a half ago. You order from a site pretending to be from your preferred country and it all just comes from China…what doesn’t anymore really. Thought I was getting g a USA made product. Hopefully it arrives.

I had an amazing order experience with… I had an amazing order experience with Figured Art recently. My customized order came in right on time, packed secured with all the color tool kits. Dean with their support group was diligent in responding to any questions I had. Indeed a good buy. I am now a fan of Figured Art. ❤️🙏

Very Satisfied Customer I have been purchasing paint by numbers from Figured'ArtUSA for about a year. When they offered custom paint kits, I sent in an order for a painting of my recently deceased husband. The paintings are beautiful, after sending one, each, to my sons, I ordered one for my daughter and a larger of the same photo for myself. When I received the paint kits, I noticed the pictures were different. I contacted Figured'Art and told them my experience. They sent out new paint kits that matched what I'd received previously very quickly. I am very pleased with the customer service of Figured'Art and the company ethic that will make something right for the customer. I will be buying all my paint kits from Figured'Art in the future and share my experience with my friends and family as well as recommend them to anyone who enjoys painting.

Customer service review I accidentally ordered a kit with frame. I figured out my error when I got my confirmation email and sent an email back to customer service. They responded with great kindness within the hour and had already processed my request to change my kit from a framed kit to a kit without a frame AND processed a refund for the price difference. I was completely blown away by their quick response and customer care. Really a great company to order from and I will FOR SURE keep ordering from them in the future.