Beckie Cale
GBI ordered a month and a half ago I ordered a month and a half ago. You order from a site pretending to be from your preferred country and it all just comes from China…what doesn’t anymore really. Thought I was getting g a USA made product. Hopefully it arrives.
Domenic Torchia
GBWas looking for more paint by numbers… Was looking for more paint by numbers for my handicapped son - he really enjoys this as a hobby. Had many sites come up but he chose two from the bunch and both were with Figured Art. Bonus - with two he got one free. Easy to deal with, no hassles, one painting came within two days and the other two arrived shortly thereafter. Best part - real people responded to all inquiries.
Stephanie Sosnoski
GBCounterfeit items and returns only at my expense This company is selling counterfeit merchandise using images they don't have the right to be using. Because of this, the image quality is horrible. One painting (the zodiac) doesn't even have the names of the signs on it like the image. I compared to other real versions of the painting and saw the difference. I've been communicating about returning my order but they said it's only at my expense which is about $30 in shipping costs. I'm currently working with PayPal and my bank to get my money back for their fake products
Elaine
GBAfter not receiving my package ordered… After not receiving my package ordered in Nov I contacted the support team who very actively engaged with me on the shipping issue. They kept on touch for the 2 months that my package roamed through the postal service. Finally, at my request they reshipped the order and even investigated using another mail carrier. I finally received my order yesterday after the support team let me know it was set for delivery that day. I received the paintings and got to work on my first one right away. The canvas is well marked, the paints and brushes are in good condition. The product seems to be top notch, bit the customer service is even better. Thank you FiguredArt.
Linda Bence
GBI love this place… I will not get paint by numbers from anyone else now that I found Figured’Art USA and I found them a couple years ago actually and they are fabulous. The paintings are top quality. I’ve had a couple reasons to contact them and their customer service is amazing. They are so helpful and go the extra mile for you Figured Art USA is a reputable company and I recommend this place highly.