Very good customer service from… Very good customer service from Figured'Art. They addressed my problem (missing brushes) immediately. I purchased kits with canvas plus optional frames as gifts for my granddaughters. Next time I will opt for the "already framed" version. I didn't notice that option when I was choosing. I think it will be easier to paint plus we're not very handy. The optional frame comes in four pieces and you have to put it together yourself and stretch the canvas over, etc. The "easy" paintings I chose were extremely detailed and I'd say they are for adults with a lot of patience. I wouldn't think "easy" is for young children because of the difficulty level. These kits are of high quality and the customer service is excellent. Highly recommended.

Great product! As I was in the process of finding art that I felt I could acutally do, as a newbie it was tricky until I came across this company. Receiving the packages in such a timely manner as well as viewing all the goodness, I'm really excited to get started! I did have a question and customer service replied promptly and kindly.

Excellent support from this team*** We wanted to thank The Figured'Art team(communication with Dean) in resolving our order problem promply. To Dean and his team, you demonstrated your "commitment to excellence" Best Regards Renée and Clément

I love this place… I will not get paint by numbers from anyone else now that I found Figured’Art USA and I found them a couple years ago actually and they are fabulous. The paintings are top quality. I’ve had a couple reasons to contact them and their customer service is amazing. They are so helpful and go the extra mile for you Figured Art USA is a reputable company and I recommend this place highly.

Very good customer service Hi Figured’Art. I am a relatively new customer and this is my first experience with paint by number. I love the concept, especially since the choice of models is vast and varied. There is no need to go into detail, but so far I have to say that the customer service is excellent and I have no hesitation in giving a 5 star rating. The only thing I regret is the delivery time which is always around a month. The ordered products always arrive in good condition, but you must always plan well in advance. Best regards, Pierre