Excellent support from this team*** We wanted to thank The Figured'Art team(communication with Dean) in resolving our order problem promply. To Dean and his team, you demonstrated your "commitment to excellence" Best Regards Renée and Clément

Very good customer service from… Very good customer service from Figured'Art. They addressed my problem (missing brushes) immediately. I purchased kits with canvas plus optional frames as gifts for my granddaughters. Next time I will opt for the "already framed" version. I didn't notice that option when I was choosing. I think it will be easier to paint plus we're not very handy. The optional frame comes in four pieces and you have to put it together yourself and stretch the canvas over, etc. The "easy" paintings I chose were extremely detailed and I'd say they are for adults with a lot of patience. I wouldn't think "easy" is for young children because of the difficulty level. These kits are of high quality and the customer service is excellent. Highly recommended.

Excellent and timely customer service Excellent and timely customer service. My first time ordering. I successfully completed the Transfiguration paint by number. It didn’t take me 4 years to complete either. That’s how long it took to complete the original. I thoroughly enjoyed painting and learning about the artist and his painting. I will be ordering again😄

I have been steady customer … I have been steady customer for quite a while now and had no problems. Recently however the quality of the paint has gotten quite poor. There is not enough pigment in the paint for good coverage. The paint has become more translucent and I have to go back over areas as much as 3 times to cover the numbers and lines. Because of this I have run out of paint several times and have not been able to finish the picture. Will probably not be ordering again

Responded to my needs quickly Responded to my needs quickly. They were polite and apologetic for their error. Will continue to purchase there products.