After not receiving my package ordered… After not receiving my package ordered in Nov I contacted the support team who very actively engaged with me on the shipping issue. They kept on touch for the 2 months that my package roamed through the postal service. Finally, at my request they reshipped the order and even investigated using another mail carrier. I finally received my order yesterday after the support team let me know it was set for delivery that day. I received the paintings and got to work on my first one right away. The canvas is well marked, the paints and brushes are in good condition. The product seems to be top notch, bit the customer service is even better. Thank you FiguredArt.

Great product! As I was in the process of finding art that I felt I could acutally do, as a newbie it was tricky until I came across this company. Receiving the packages in such a timely manner as well as viewing all the goodness, I'm really excited to get started! I did have a question and customer service replied promptly and kindly.

Excellent support from this team*** We wanted to thank The Figured'Art team(communication with Dean) in resolving our order problem promply. To Dean and his team, you demonstrated your "commitment to excellence" Best Regards Renée and Clément

Speedy customer service I ordered a custom paint-by-numbers kit and one of the paint pots I received was the wrong color for the color code on the sample picture. I contacted Figured'Art and got a speedy response and confirmation that the correct paint pot is on its way. Very responsive. Exactly how good customer service is supposed to be. Also, I appreciate that I can pay for my purchases securely through PayPal.

I ordered a month and a half ago I ordered a month and a half ago. You order from a site pretending to be from your preferred country and it all just comes from China…what doesn’t anymore really. Thought I was getting g a USA made product. Hopefully it arrives.