I had an amazing order experience with… I had an amazing order experience with Figured Art recently. My customized order came in right on time, packed secured with all the color tool kits. Dean with their support group was diligent in responding to any questions I had. Indeed a good buy. I am now a fan of Figured Art. ❤️🙏

My experience was just ok My experience was just ok. The biggest issue is shipping time and packaging. It took over 4 weeks to get my kit and I had to reach out to customer service. The packaging was ridiculous with hand taped bubble wrap. The frame is worthless and cheap. The canas product itself is fine - the canvas was nicely rolled and paints were good. Need to work on the packaging and delivery times.

Order #11329709H and #11331148H (extra shipping) Specifically went for this company for their 2+1 deal diamond dotting and FREE shipping worldwide. Placed order 23 Oct 23, received email 25 Oct 23 regards postage address not being suitable, supplied new address 26 Oct 23, WAITED and queried via email, Sam replied 8 Nov 23 saying my order would be prioritised. Received email 9 Nov 23 saying i would now have to pay for shipping with Fedex (Free shipping ???), duly paid, Sam indicated i should receive a tracking number within a few days, STILL WAITING. Will say Sam has assisted (sort of). I would have requested cancel if it wasn't that I wanted these specific type pictures. Lets see what happens, will update my review accordingly. Received my items in good order 27 Nov 23. Happy with all except the shipping costs that were unexpected.

I love this place… I will not get paint by numbers from anyone else now that I found Figured’Art USA and I found them a couple years ago actually and they are fabulous. The paintings are top quality. I’ve had a couple reasons to contact them and their customer service is amazing. They are so helpful and go the extra mile for you Figured Art USA is a reputable company and I recommend this place highly.

I have been steady customer … I have been steady customer for quite a while now and had no problems. Recently however the quality of the paint has gotten quite poor. There is not enough pigment in the paint for good coverage. The paint has become more translucent and I have to go back over areas as much as 3 times to cover the numbers and lines. Because of this I have run out of paint several times and have not been able to finish the picture. Will probably not be ordering again