demonvunk
NLHappy costumer :) had personal contact with the seller regarding payment and shipping, but he was willing to answer any question i had regarding the ants. The shipping time took a bit longer to arrive here but despite the delay every ant Queen arrived alive and well due to the good packing! definitely will buy from here again! :D
PINSON
FRBest exotic ants store. Very good store. Ants arrived from Thailland in France in record time. Great care on shipping, no loss. Good follow-up and excellent advice on breeding and great knowledge of ants. I recommend.
Matt Smith
GBWhy I will not order from ExoticAntStore.com Having recently ordered a number of colonies from ExoticAntStore (formerly AntsFromAsia), totalling nearly £400. After a stock availability mix-up on their end my order was split to two deliveries, in which I paid for both deliveries at the full rate. The first delivery arrived pretty much as expected. The second delivery however was where the problems really occurred, after taking a considerable amount of time in transit both the Polyrachis Armata and the Harpegnathos Venator all arrived dead. It was a real shame. Upon declaring this to the owner of antsfromasia.com, he proceeded to explain that the lengthy delivery process and the cold was always a risky move. However at no point did he advise this or even suggest alternative options to insure safe delivery. Once calmly and respectfully challenged on this, I was instantly greeted with an email full of threats and intimidation, purely designed to overwhelm. I will most defiantly be avoiding dealing with AntsFromAsia.com, ExoticAntStore.com and any other popup store this dodgy seller creates to avoid the bad publicity he gained, in the future on the following grounds: 1. Customer service no way near a level required in a modern society! There is absolutely no excuse for a company to become abusive and intimidating. 2. They will fraudulently fill in the import customs declaration. Contrary to the claims he makes! 3. Money sent is purely on the roll of a dice on whether you will receive the level of service you expect. 4. This company provides no advice or warning on the legalities on importing, further more they will use this against you as an intimidation tactic, should you disagree with them at any point. If you decide to ignore this warning, do your self a favour... ask around in ant keeping communities for reviews and advice in dealing with this company, along with doing your due diligence on the importing regulations, ask them the question too, since they are also required to provide export documentation! Which at no point is offered. Honestly though, you will find it far easier, cheaper and less risky all round to avoid and order locally. EDIT: Paypal accepted my request and even IF they had of close my account data protection would prevent them from telling the seller... clearly more lies.
Walt
DEPerfect All Around Prompt communication, fast shipping, well packed, accurate description of ant colony. This seems like a given for someone doing business online, but I can attest that it's not. I've recently had problems with other vendors, I should have came to exoticantstore first.
Muriel Jaccoud
CHVery enthousiaste about this ant store Very enthousiaste about this ant store. Good explanations on the site, very good and quick response by email. The ants I ordered were alive, in good shape, very well and securely packed. I will order again, especially fragile species, because I know they will have best chances to arrive to my home. Thanks a lot