Read the terms and conditions… it’s that simple I read the terms and conditions on this sellers website front to back and then back to front again… I knew exactly what risks I was taking before making any purchase.. I knew that postage around the world in general has been brought to its knees because of this COVID-19… and I appreciate this seller and many other sellers around the world have no control once they send their delicate packages that we so anxiously & eagerly await… I completely understand and can appreciate any and all live arrival guarantees by all sellers in general being taken away because of this and at the end of the day, most of us all have families to feed, bills to pay and a need to make a living… I also understand and feel the pain when a queen or colony arrive dead.. and I can imagine the pain the seller must also feel having raised these various beautiful species only to hear they’re now dead.. So I knowingly took a gamble fully aware of the worst-case scenario consequences.. and also because the prices in my opinion are very reasonable so this was a very small gamble to me.. Now having made several orders from this seller.. I have 100% confidence in always buying from this seller still knowing the risks and accepting his terms and conditions… And Yes… not every single colony I’ve ordered has arrived alive… But most actually have… And I really have to commend this seller in having the absolute best logistical skills when it comes to the packaging, hydration cells and the amount of effort that is clearly put in to keep these ants alive for as long as possible during transit.. Five stars to this seller.. I have absolutely no regrets in any order I have made and will continue to order from this seller in the future… but when I can make some more bloody room now because I’m running out of space now!

Best exotic ants store. Very good store. Ants arrived from Thailland in France in record time. Great care on shipping, no loss. Good follow-up and excellent advice on breeding and great knowledge of ants. I recommend.

Very happy with my order. Very happy with my order. - Package was really well packed. - Healthy queens, with brood. - Even got a few extra, incase some wouldn’t make it. - The question’s that I had, were always quickly answered.

Perfect All Around Prompt communication, fast shipping, well packed, accurate description of ant colony. This seems like a given for someone doing business online, but I can attest that it's not. I've recently had problems with other vendors, I should have came to exoticantstore first.

Legitimate, careful and wonderful! Communication throughout the entire process ( description of the colonies, shipping times and caveats, payment and finally follow up with actual colony shipment) was superb, and helpful. Both colonies arrived in 6 days, with minimal losses. This seller is responsible, communicative and cares about the hobby, the colonies as well as the buyer. While I was initially wary given the potentially long shipment times and specific payment form, the seller is legitimate and helpful. A great experience overall.