Terrible!! I ordered through paintvibes.com I ordered a paint by numbers through paint vibes and I ordered it on January 3rd and today is January 24th and I'm still yet to receive it. I have emailed their support and I have yet to hear anything from them and all I'm wanting is a refund. I have talked to the local USPS courier and they do not know anything about the package no one doesn't know where it's at, so I would like a refund. Order #138013

Read before Reviewing NOTE: There is a legitimate paintbynumbers site and many of us have been ripped off by imposters posing as paintbynumbers. To the imposters —> Would give zero if possible. My wife paid for 2 air mattresses in May 2020 and in September we have not received nor have they responded to numerous emails. Check other 1 star reviews this company is a complete FRAUD!!!

ripoff I never got my paint by number even though the tracker said delivered (except to a different town) so i had to file a claim with the post office. i got ghosted by customer service once the postal service told me to ask if they were sure of the tracking number because it was sent and received by a company or something. then when they emailed me to review my recent purchase i did, except it wouldn't go through unless i gave a 5 star review.

Ordered as a gift There was an error when I placed the order, and I emailed them 2 minutes after the order was placed to get it fixed. It took a few days for them to get back to me via email, but they did respond and fix the shipping address. The gift is now on it's way to the correct address!

BEWARE BEWARE Like a previous review I ordered a custom painting and am unable to finish it due to not enough paint. Emailed customer service to be told they can’t post liquids 🤷‍♀️I wonder how I got the paints in the first instance? I was also told to go to a craft shop to match the colour by “eye”. I have previously bought many canvases from this company and have been very happy, but what has changed? Has the company changed hands? I will not be buying from them again.