Ordered as a gift There was an error when I placed the order, and I emailed them 2 minutes after the order was placed to get it fixed. It took a few days for them to get back to me via email, but they did respond and fix the shipping address. The gift is now on it's way to the correct address!

Read before Reviewing NOTE: There is a legitimate paintbynumbers site and many of us have been ripped off by imposters posing as paintbynumbers. To the imposters —> Would give zero if possible. My wife paid for 2 air mattresses in May 2020 and in September we have not received nor have they responded to numerous emails. Check other 1 star reviews this company is a complete FRAUD!!!

Disappointing I purchased 3 paintings and cannot finish 2 of them due to the paint running out. I contacted support and was told they won't be sending out extra paint. I was told it can't be shipped overseas (however the item was originally?) and that their paints don't have any common names. I was told, "to just find some at the craft store and it can be matched just by eye." I don't think it's that simple when there are several similar colours. Very disappointed, won't be purchasing again. Painting can't be finished. Waste of time and money. TLDR - ran out of paint, company doesn't supply more.

Feel like an artist ! Have enjoyed completing 3 paintings, with another 3 to do. Great way to take your mind off things and have a wonderful piece of artwork to display . Have received many compliments. Great quality, orders tracked and very happy with the Company and range of designs. Definitely recommend.

ripoff I never got my paint by number even though the tracker said delivered (except to a different town) so i had to file a claim with the post office. i got ghosted by customer service once the postal service told me to ask if they were sure of the tracking number because it was sent and received by a company or something. then when they emailed me to review my recent purchase i did, except it wouldn't go through unless i gave a 5 star review.