niki waters
GBripoff I never got my paint by number even though the tracker said delivered (except to a different town) so i had to file a claim with the post office. i got ghosted by customer service once the postal service told me to ask if they were sure of the tracking number because it was sent and received by a company or something. then when they emailed me to review my recent purchase i did, except it wouldn't go through unless i gave a 5 star review.
Vicki Sturt
NZAlways wanted to paint. Always wanted to paint.Kit arrived with everything I needed. So excited! Started to paint and the tension just slipped away as I worked on my canvas. Absolutely loved painting and watching my ‘Pop Art Girl’ evolve slowly before my eyes. I painted her!! Loved her. The service and contact with the team at Paint By Numbers was fabulous! Definitely going to get another. Thank you for a great experience. Highly recommend! Happy customer😀 Vicki Sturt (NZ)
Ally
AUDisappointing I purchased 3 paintings and cannot finish 2 of them due to the paint running out. I contacted support and was told they won't be sending out extra paint. I was told it can't be shipped overseas (however the item was originally?) and that their paints don't have any common names. I was told, "to just find some at the craft store and it can be matched just by eye." I don't think it's that simple when there are several similar colours. Very disappointed, won't be purchasing again. Painting can't be finished. Waste of time and money. TLDR - ran out of paint, company doesn't supply more.
Laura Blackmore
GBI've been learning a lot about painting… I've been learning a lot about painting with your kits. Things like composition, shading, use of color and negative space. I'm learning how to paint, water, landscape and foliage. I have three more I'm going to do that will teach me even more. Thanks for your assistance in my experience.
customer
GBOrdered as a gift There was an error when I placed the order, and I emailed them 2 minutes after the order was placed to get it fixed. It took a few days for them to get back to me via email, but they did respond and fix the shipping address. The gift is now on it's way to the correct address!