Ally
AUDisappointing I purchased 3 paintings and cannot finish 2 of them due to the paint running out. I contacted support and was told they won't be sending out extra paint. I was told it can't be shipped overseas (however the item was originally?) and that their paints don't have any common names. I was told, "to just find some at the craft store and it can be matched just by eye." I don't think it's that simple when there are several similar colours. Very disappointed, won't be purchasing again. Painting can't be finished. Waste of time and money. TLDR - ran out of paint, company doesn't supply more.
Tara Jade
AUI have purchased over 12.... I have purchased over 12 paint by numbers from this shop and all have arrived to Australia in reasonable time and excellent condition. I love how this company has already framed the canvases, making the experience so much easier. Please be aware of fake sites that use the same name/logo as I know of many who have been scammed, check that you are actually purchasing from paint by numbers
Mayke Boestami
IDThis is the first time holding a brush… This is the first time holding a brush and paint, indeed addictive. Where I live lockdown due to pandemic extended and this Paint By Numbers occupies me. Glad original picture of the painting itself is included in the package, when we make a mistake just over brush it. Thumbs up to who ever invented. Thank you so much.
Louise
AUBEWARE BEWARE Like a previous review I ordered a custom painting and am unable to finish it due to not enough paint. Emailed customer service to be told they can’t post liquids 🤷♀️I wonder how I got the paints in the first instance? I was also told to go to a craft shop to match the colour by “eye”. I have previously bought many canvases from this company and have been very happy, but what has changed? Has the company changed hands? I will not be buying from them again.
customer
GBOrdered as a gift There was an error when I placed the order, and I emailed them 2 minutes after the order was placed to get it fixed. It took a few days for them to get back to me via email, but they did respond and fix the shipping address. The gift is now on it's way to the correct address!