Ordered as a gift There was an error when I placed the order, and I emailed them 2 minutes after the order was placed to get it fixed. It took a few days for them to get back to me via email, but they did respond and fix the shipping address. The gift is now on it's way to the correct address!

ripoff I never got my paint by number even though the tracker said delivered (except to a different town) so i had to file a claim with the post office. i got ghosted by customer service once the postal service told me to ask if they were sure of the tracking number because it was sent and received by a company or something. then when they emailed me to review my recent purchase i did, except it wouldn't go through unless i gave a 5 star review.

This is the first time holding a brush… This is the first time holding a brush and paint, indeed addictive. Where I live lockdown due to pandemic extended and this Paint By Numbers occupies me. Glad original picture of the painting itself is included in the package, when we make a mistake just over brush it. Thumbs up to who ever invented. Thank you so much.

Highly Impressed/Satisfied This was my first time ordering paint by numbers by this site and I can say I'm highly satisfied. The kits came packaged neatly and with everything needed to complete. I was very impressed by quality of paint, canvas and brushes. I did have one issue with a kit being sent wrong but with the help of the customer support team, I was sent a replacement in a very timely manner with new tracking information also. I look forward to that, and overall I am very impressed. I'll be ordering more in the future.

Great customer service! My original order was damaged in transit. I immediately emailed the company. Vanessa was extremely helpful and sent me a replacement at no cost to me. The item arrived in tact this time and as promised. The acrylic colors are so beautiful and included 4 paint brushes of different sizes for the more difficult, narrow paint areas on the canvas. I already started painting. I'm super excited to see the finished product.