Ordered as a gift There was an error when I placed the order, and I emailed them 2 minutes after the order was placed to get it fixed. It took a few days for them to get back to me via email, but they did respond and fix the shipping address. The gift is now on it's way to the correct address!

Scammers Wrong size frame, a poor quality canvas, look at comments in Facebook, no customer service, they say full refund no quibble,but the just ignore emails, they are scammers

Terrible!! I ordered through paintvibes.com I ordered a paint by numbers through paint vibes and I ordered it on January 3rd and today is January 24th and I'm still yet to receive it. I have emailed their support and I have yet to hear anything from them and all I'm wanting is a refund. I have talked to the local USPS courier and they do not know anything about the package no one doesn't know where it's at, so I would like a refund. Order #138013

Impressionist Elephant Impressionist Elephant I am still working on this painting, and so far I'm loving it! The biggest factor in choosing this company was that the canvas already comes on a frame, which is making it easier to paint, and it's ready to hang when I'm done! My only complaint is that some of the colors are really similar to each other (and different from the original), so when they are side by side they look indistinguishable, making the final product a bit different from the original painting. I also bought an extra super fine brush at Michael's to handle the tiny tiny little spaces. Overall, loving the product and I'm enjoying sitting down every week to work on it. :)

I have purchased over 12.... I have purchased over 12 paint by numbers from this shop and all have arrived to Australia in reasonable time and excellent condition. I love how this company has already framed the canvases, making the experience so much easier. Please be aware of fake sites that use the same name/logo as I know of many who have been scammed, check that you are actually purchasing from paint by numbers