Ordered as a gift There was an error when I placed the order, and I emailed them 2 minutes after the order was placed to get it fixed. It took a few days for them to get back to me via email, but they did respond and fix the shipping address. The gift is now on it's way to the correct address!

Read before Reviewing NOTE: There is a legitimate paintbynumbers site and many of us have been ripped off by imposters posing as paintbynumbers. To the imposters —> Would give zero if possible. My wife paid for 2 air mattresses in May 2020 and in September we have not received nor have they responded to numerous emails. Check other 1 star reviews this company is a complete FRAUD!!!

I have purchased over 12.... I have purchased over 12 paint by numbers from this shop and all have arrived to Australia in reasonable time and excellent condition. I love how this company has already framed the canvases, making the experience so much easier. Please be aware of fake sites that use the same name/logo as I know of many who have been scammed, check that you are actually purchasing from paint by numbers

Great customer service! My original order was damaged in transit. I immediately emailed the company. Vanessa was extremely helpful and sent me a replacement at no cost to me. The item arrived in tact this time and as promised. The acrylic colors are so beautiful and included 4 paint brushes of different sizes for the more difficult, narrow paint areas on the canvas. I already started painting. I'm super excited to see the finished product.

Great way for daily calming and create… Great way for daily calming and create a present moment and space for yourself To be focus, patience ..one thing, only one thing at the time ! Customer support was wonderful. Response quick and friendly . Friendly reminder: took a bit longer then expected to receive order.