Great customer service! My original order was damaged in transit. I immediately emailed the company. Vanessa was extremely helpful and sent me a replacement at no cost to me. The item arrived in tact this time and as promised. The acrylic colors are so beautiful and included 4 paint brushes of different sizes for the more difficult, narrow paint areas on the canvas. I already started painting. I'm super excited to see the finished product.

I confirm this is a legitimate business Despite ordering my PBN kit in June during the COVID-crisis, my shipment only took three weeks to arrive from China to Western Australia. The customer service team was very fast in their reply and super helpful. I am very happy with the quality of the products - the pre-stretched canvases all arrived without a scratch, the colour pots are creamy and contain plenty for multiple coats. I'm not too happy about the quality of the brushes, but as they are the easiest to replace, that's no huge issue. Very happy with my purchase!

Terrible!! I ordered through paintvibes.com I ordered a paint by numbers through paint vibes and I ordered it on January 3rd and today is January 24th and I'm still yet to receive it. I have emailed their support and I have yet to hear anything from them and all I'm wanting is a refund. I have talked to the local USPS courier and they do not know anything about the package no one doesn't know where it's at, so I would like a refund. Order #138013

Impressionist Elephant Impressionist Elephant I am still working on this painting, and so far I'm loving it! The biggest factor in choosing this company was that the canvas already comes on a frame, which is making it easier to paint, and it's ready to hang when I'm done! My only complaint is that some of the colors are really similar to each other (and different from the original), so when they are side by side they look indistinguishable, making the final product a bit different from the original painting. I also bought an extra super fine brush at Michael's to handle the tiny tiny little spaces. Overall, loving the product and I'm enjoying sitting down every week to work on it. :)

Always wanted to paint. Always wanted to paint.Kit arrived with everything I needed. So excited! Started to paint and the tension just slipped away as I worked on my canvas. Absolutely loved painting and watching my ‘Pop Art Girl’ evolve slowly before my eyes. I painted her!! Loved her. The service and contact with the team at Paint By Numbers was fabulous! Definitely going to get another. Thank you for a great experience. Highly recommend! Happy customer😀 Vicki Sturt (NZ)