Ally
AUDisappointing I purchased 3 paintings and cannot finish 2 of them due to the paint running out. I contacted support and was told they won't be sending out extra paint. I was told it can't be shipped overseas (however the item was originally?) and that their paints don't have any common names. I was told, "to just find some at the craft store and it can be matched just by eye." I don't think it's that simple when there are several similar colours. Very disappointed, won't be purchasing again. Painting can't be finished. Waste of time and money. TLDR - ran out of paint, company doesn't supply more.
Amy
CAGreat way for daily calming and create… Great way for daily calming and create a present moment and space for yourself To be focus, patience ..one thing, only one thing at the time ! Customer support was wonderful. Response quick and friendly . Friendly reminder: took a bit longer then expected to receive order.
Kelsey Daniel
GBHighly Impressed/Satisfied This was my first time ordering paint by numbers by this site and I can say I'm highly satisfied. The kits came packaged neatly and with everything needed to complete. I was very impressed by quality of paint, canvas and brushes. I did have one issue with a kit being sent wrong but with the help of the customer support team, I was sent a replacement in a very timely manner with new tracking information also. I look forward to that, and overall I am very impressed. I'll be ordering more in the future.
niki waters
GBripoff I never got my paint by number even though the tracker said delivered (except to a different town) so i had to file a claim with the post office. i got ghosted by customer service once the postal service told me to ask if they were sure of the tracking number because it was sent and received by a company or something. then when they emailed me to review my recent purchase i did, except it wouldn't go through unless i gave a 5 star review.
Tara Jade
AUI have purchased over 12.... I have purchased over 12 paint by numbers from this shop and all have arrived to Australia in reasonable time and excellent condition. I love how this company has already framed the canvases, making the experience so much easier. Please be aware of fake sites that use the same name/logo as I know of many who have been scammed, check that you are actually purchasing from paint by numbers