Mayke Boestami
IDThis is the first time holding a brush… This is the first time holding a brush and paint, indeed addictive. Where I live lockdown due to pandemic extended and this Paint By Numbers occupies me. Glad original picture of the painting itself is included in the package, when we make a mistake just over brush it. Thumbs up to who ever invented. Thank you so much.
Neil
GBScammers Wrong size frame, a poor quality canvas, look at comments in Facebook, no customer service, they say full refund no quibble,but the just ignore emails, they are scammers
Vm
AUIf you want a hassle and a fight to get… If you want a hassle and a fight to get your order then order through this business. I have finally gotten my order after more than 3 months with emails and reviews posted to this site. Thankyou trust pilot without this site many businesses can and will take advantage of you, take your money and not deliver the goods. If I hadn't of posted my experience on this site my order would never have been resent as they apparently lost the first order. By the way package was delivered in the end , just received it today. I have not opened and have thrown it in the bin , where it belongs. I am so disgusted with this experience I no longer have any desire to paint or use this product. Fyi I was asked on numerous occasions to delete my reviews which I did on my first one. I had to post my second again as I was getting no answer from them. Which strangely enough got a very fast response. This is now my third and last review. 0 stars
Jacquie Lisboa
GBGreat customer service! My original order was damaged in transit. I immediately emailed the company. Vanessa was extremely helpful and sent me a replacement at no cost to me. The item arrived in tact this time and as promised. The acrylic colors are so beautiful and included 4 paint brushes of different sizes for the more difficult, narrow paint areas on the canvas. I already started painting. I'm super excited to see the finished product.
Louise
AUBEWARE BEWARE Like a previous review I ordered a custom painting and am unable to finish it due to not enough paint. Emailed customer service to be told they can’t post liquids 🤷♀️I wonder how I got the paints in the first instance? I was also told to go to a craft shop to match the colour by “eye”. I have previously bought many canvases from this company and have been very happy, but what has changed? Has the company changed hands? I will not be buying from them again.