Scammers Wrong size frame, a poor quality canvas, look at comments in Facebook, no customer service, they say full refund no quibble,but the just ignore emails, they are scammers

I confirm this is a legitimate business Despite ordering my PBN kit in June during the COVID-crisis, my shipment only took three weeks to arrive from China to Western Australia. The customer service team was very fast in their reply and super helpful. I am very happy with the quality of the products - the pre-stretched canvases all arrived without a scratch, the colour pots are creamy and contain plenty for multiple coats. I'm not too happy about the quality of the brushes, but as they are the easiest to replace, that's no huge issue. Very happy with my purchase!

Highly Impressed/Satisfied This was my first time ordering paint by numbers by this site and I can say I'm highly satisfied. The kits came packaged neatly and with everything needed to complete. I was very impressed by quality of paint, canvas and brushes. I did have one issue with a kit being sent wrong but with the help of the customer support team, I was sent a replacement in a very timely manner with new tracking information also. I look forward to that, and overall I am very impressed. I'll be ordering more in the future.

This is the first time holding a brush… This is the first time holding a brush and paint, indeed addictive. Where I live lockdown due to pandemic extended and this Paint By Numbers occupies me. Glad original picture of the painting itself is included in the package, when we make a mistake just over brush it. Thumbs up to who ever invented. Thank you so much.

Terrible!! I ordered through paintvibes.com I ordered a paint by numbers through paint vibes and I ordered it on January 3rd and today is January 24th and I'm still yet to receive it. I have emailed their support and I have yet to hear anything from them and all I'm wanting is a refund. I have talked to the local USPS courier and they do not know anything about the package no one doesn't know where it's at, so I would like a refund. Order #138013