ripoff I never got my paint by number even though the tracker said delivered (except to a different town) so i had to file a claim with the post office. i got ghosted by customer service once the postal service told me to ask if they were sure of the tracking number because it was sent and received by a company or something. then when they emailed me to review my recent purchase i did, except it wouldn't go through unless i gave a 5 star review.

Order came within 5 days Ordered 2 x paint by number sets and they came in perfect condition within 5 days ( ordered 3/2 and arrived 8/2). The canvas is already framed so I can start painting and just hang the finish product when done. Yippee!!!

Disappointing I purchased 3 paintings and cannot finish 2 of them due to the paint running out. I contacted support and was told they won't be sending out extra paint. I was told it can't be shipped overseas (however the item was originally?) and that their paints don't have any common names. I was told, "to just find some at the craft store and it can be matched just by eye." I don't think it's that simple when there are several similar colours. Very disappointed, won't be purchasing again. Painting can't be finished. Waste of time and money. TLDR - ran out of paint, company doesn't supply more.

Great customer service! My original order was damaged in transit. I immediately emailed the company. Vanessa was extremely helpful and sent me a replacement at no cost to me. The item arrived in tact this time and as promised. The acrylic colors are so beautiful and included 4 paint brushes of different sizes for the more difficult, narrow paint areas on the canvas. I already started painting. I'm super excited to see the finished product.

I love paint by numbers I love paint by numbers! I bought 4 and completed my first painting of the impressionist elephant for my grandchildren’s playroom. I bought these so I could do something relaxing during covid. I am now working on my second painting.I received my paintings within 3 weeks. It is very addictive and calming!