BEWARE BEWARE Like a previous review I ordered a custom painting and am unable to finish it due to not enough paint. Emailed customer service to be told they can’t post liquids 🤷‍♀️I wonder how I got the paints in the first instance? I was also told to go to a craft shop to match the colour by “eye”. I have previously bought many canvases from this company and have been very happy, but what has changed? Has the company changed hands? I will not be buying from them again.

ripoff I never got my paint by number even though the tracker said delivered (except to a different town) so i had to file a claim with the post office. i got ghosted by customer service once the postal service told me to ask if they were sure of the tracking number because it was sent and received by a company or something. then when they emailed me to review my recent purchase i did, except it wouldn't go through unless i gave a 5 star review.

I confirm this is a legitimate business Despite ordering my PBN kit in June during the COVID-crisis, my shipment only took three weeks to arrive from China to Western Australia. The customer service team was very fast in their reply and super helpful. I am very happy with the quality of the products - the pre-stretched canvases all arrived without a scratch, the colour pots are creamy and contain plenty for multiple coats. I'm not too happy about the quality of the brushes, but as they are the easiest to replace, that's no huge issue. Very happy with my purchase!

Scammers Wrong size frame, a poor quality canvas, look at comments in Facebook, no customer service, they say full refund no quibble,but the just ignore emails, they are scammers

Feel like an artist ! Have enjoyed completing 3 paintings, with another 3 to do. Great way to take your mind off things and have a wonderful piece of artwork to display . Have received many compliments. Great quality, orders tracked and very happy with the Company and range of designs. Definitely recommend.