Great customer service! My original order was damaged in transit. I immediately emailed the company. Vanessa was extremely helpful and sent me a replacement at no cost to me. The item arrived in tact this time and as promised. The acrylic colors are so beautiful and included 4 paint brushes of different sizes for the more difficult, narrow paint areas on the canvas. I already started painting. I'm super excited to see the finished product.

Scammers Wrong size frame, a poor quality canvas, look at comments in Facebook, no customer service, they say full refund no quibble,but the just ignore emails, they are scammers

BEWARE BEWARE Like a previous review I ordered a custom painting and am unable to finish it due to not enough paint. Emailed customer service to be told they can’t post liquids 🤷‍♀️I wonder how I got the paints in the first instance? I was also told to go to a craft shop to match the colour by “eye”. I have previously bought many canvases from this company and have been very happy, but what has changed? Has the company changed hands? I will not be buying from them again.

I've been learning a lot about painting… I've been learning a lot about painting with your kits. Things like composition, shading, use of color and negative space. I'm learning how to paint, water, landscape and foliage. I have three more I'm going to do that will teach me even more. Thanks for your assistance in my experience.

Order came within 5 days Ordered 2 x paint by number sets and they came in perfect condition within 5 days ( ordered 3/2 and arrived 8/2). The canvas is already framed so I can start painting and just hang the finish product when done. Yippee!!!