Ordered as a gift There was an error when I placed the order, and I emailed them 2 minutes after the order was placed to get it fixed. It took a few days for them to get back to me via email, but they did respond and fix the shipping address. The gift is now on it's way to the correct address!

ripoff I never got my paint by number even though the tracker said delivered (except to a different town) so i had to file a claim with the post office. i got ghosted by customer service once the postal service told me to ask if they were sure of the tracking number because it was sent and received by a company or something. then when they emailed me to review my recent purchase i did, except it wouldn't go through unless i gave a 5 star review.

Great way for daily calming and create… Great way for daily calming and create a present moment and space for yourself To be focus, patience ..one thing, only one thing at the time ! Customer support was wonderful. Response quick and friendly . Friendly reminder: took a bit longer then expected to receive order.

Feel like an artist ! Have enjoyed completing 3 paintings, with another 3 to do. Great way to take your mind off things and have a wonderful piece of artwork to display . Have received many compliments. Great quality, orders tracked and very happy with the Company and range of designs. Definitely recommend.

I confirm this is a legitimate business Despite ordering my PBN kit in June during the COVID-crisis, my shipment only took three weeks to arrive from China to Western Australia. The customer service team was very fast in their reply and super helpful. I am very happy with the quality of the products - the pre-stretched canvases all arrived without a scratch, the colour pots are creamy and contain plenty for multiple coats. I'm not too happy about the quality of the brushes, but as they are the easiest to replace, that's no huge issue. Very happy with my purchase!