Purchased a $7.99 Purchased a $7.99, paid $9.90 for shipping. I live in Colorado, verified my shipping info, and it was shipped to someone in New Jersey. Their refund policy doesn't allow for refund of shipping costs...why?? Then they wanted me to pay another $9.90 to get it reshipped,,,where? If you couldn't do this simple transaction then you shouldn't be in business. Who knows how many times you've pulled this on people...but it is theift and you don't deserve to be in business. Yes...this was a small purchase, but it was an honest purchase with totally dishonest results. Never again will I do business with this crooked business...and I hope no one else does either.

I placed my order on April 17th I placed my order on April 17th. I still haven't received any information. No tracking number nothing. I've sent 5 messages to them and no reply. Very unhappy about this. I'm waiting on 3 puzzles. Feeling like I've been scammed out of my money.

The puzzles are unique and interesting, however... The puzzles are unique and interesting to put together however, there were issues. -It took forever to receive the puzzles after ordering. -The boxes of some of the puzzles came crushed. - Pieces are missing from 2 out of 4 of the puzzles I have put together. One puzzle they did replace but refused to replace the 2nd one because I couldn't provide the order #. What kind of ordering system doesn't keep order history for the company? Based on missing pieces and refusal to replace, I will not be ordering in the future.

Bought puzzle because my granddaughter… Bought puzzle because my granddaughter (age 7) loves them. There was a delivery issue, totally my fault as the address was incomplete. So My order was returned. I contacted the company and long story short, the were extremely sympathetic and helpful in resending my order with the correct address. They also covered the shipping because I messed up in sending the funds for shipping. Anna, the customer service agent was wonderful. The puzzles are well made and beautifully painted. Thank you!

Amazing jigsaw puzzle! My jigsaw puzzle arrived in a plastic box to avoid any damage in transit and I spent all afternoon making the jigsaw, which looked amazing once it's finished. Such an intricate, beautiful piece of art, vibrant colours and just beautiful. The animal pieces make it so unique. I love it!