Lovely puzzles Bought 2 puzzles for Christmas presents expecting them to come in the lovely box shown on the ad. Unfortunately I hadn’t realised that I needed to select the box so they came in plastic containers. I contacted Customer Services who were very helpful in sorting it out for me. The puzzles look lovely and are something a bit different for those who love jigsaws.

Order received and issue resolved I am submitting an update in my negative review. I was contacted by Crafthub and advised my order would be delivered the next day. It did arrive and I now change my rating to 4 stars since it took extra effort and time to get resolution. Thank you.

Beautiful , well made puzzles We ordered 5 puzzles! They took 2 weeks to deliver which is normal but seems like a long time in these times of Amazon "deliver today". The puzzles were very well packaged, in hard plastic cases. There is a slight chemical smell but nothing unexpected or unusual. The puzzles pieces are good quality, the puzzles are challenging and beautiful once completed. We have completed 4/5 of the puzzles and everything is perfect. I am looking at ordering some more and highly recommend this product!

Love the puzzles….just ONE issue Love the puzzles. The quality & color is beautiful. Only thing l dislike is that I only bought the puzzles for a rainy day. A day when my anxiety is too much to handle. So on one of these anxiety filled days I decided to put one of the puzzles together. It took me a while to put it together but I was really excited about my progress. Imagine my disappointed at the end to realize a piece was missing!!! Ugggghhhh!

Purchased a $7.99 Purchased a $7.99, paid $9.90 for shipping. I live in Colorado, verified my shipping info, and it was shipped to someone in New Jersey. Their refund policy doesn't allow for refund of shipping costs...why?? Then they wanted me to pay another $9.90 to get it reshipped,,,where? If you couldn't do this simple transaction then you shouldn't be in business. Who knows how many times you've pulled this on people...but it is theift and you don't deserve to be in business. Yes...this was a small purchase, but it was an honest purchase with totally dishonest results. Never again will I do business with this crooked business...and I hope no one else does either.