Purchased a $7.99 Purchased a $7.99, paid $9.90 for shipping. I live in Colorado, verified my shipping info, and it was shipped to someone in New Jersey. Their refund policy doesn't allow for refund of shipping costs...why?? Then they wanted me to pay another $9.90 to get it reshipped,,,where? If you couldn't do this simple transaction then you shouldn't be in business. Who knows how many times you've pulled this on people...but it is theift and you don't deserve to be in business. Yes...this was a small purchase, but it was an honest purchase with totally dishonest results. Never again will I do business with this crooked business...and I hope no one else does either.

As bad as it gets.. As bad as it gets... Sent the item using an incomplete address. Of course the delivery attempt failed. We could not pick it up because we never got the notification of the attempted delivery. After complaining they wanted to charge an extra 9 Eur for re-delivery. When we said no, they cancelled the order but still want us to pay the cost of the failed delivery. They do not understand that if they don't use the proper address and the delivery fails it is not the customer responsibility to pay for the shipping costs... avoid them if you don't want to get cheated out of your money

Avoid!!! Absolute rubbish quality item when received. Looked like someone had printed the label from a home computer on the jigsaw puzzle. Complained and sent it back which was confirmed as received. Cost more than the item to return to USA. Have had no further email replies about my refund despite being told it had been refunded. Avoid this company!!

Great puzzles, lots of fun! I love these puzzles so much I generally order 4-6 at a time. I find the quality exceptional and never hesitate to give as a gift too. I have contacted customer service and receive great support. Get some of their puzzles…you won’t regret it!

Amazing jigsaw puzzle! My jigsaw puzzle arrived in a plastic box to avoid any damage in transit and I spent all afternoon making the jigsaw, which looked amazing once it's finished. Such an intricate, beautiful piece of art, vibrant colours and just beautiful. The animal pieces make it so unique. I love it!