Order received and issue resolved I am submitting an update in my negative review. I was contacted by Crafthub and advised my order would be delivered the next day. It did arrive and I now change my rating to 4 stars since it took extra effort and time to get resolution. Thank you.

Pretty puzzles and good customer service Puzzels are packed in small plastic boxes so you can start putting them together straight away. They are very pretty with quite small pieces. The package arrived 3 weeks after ordering. Reliable customer service, I sent them an email and received an answer within 2 hours(!).

Great puzzles, lots of fun! I love these puzzles so much I generally order 4-6 at a time. I find the quality exceptional and never hesitate to give as a gift too. I have contacted customer service and receive great support. Get some of their puzzles…you won’t regret it!

Lovely puzzles Bought 2 puzzles for Christmas presents expecting them to come in the lovely box shown on the ad. Unfortunately I hadn’t realised that I needed to select the box so they came in plastic containers. I contacted Customer Services who were very helpful in sorting it out for me. The puzzles look lovely and are something a bit different for those who love jigsaws.

Amazing jigsaw puzzle! My jigsaw puzzle arrived in a plastic box to avoid any damage in transit and I spent all afternoon making the jigsaw, which looked amazing once it's finished. Such an intricate, beautiful piece of art, vibrant colours and just beautiful. The animal pieces make it so unique. I love it!