Pretty puzzles and good customer service Puzzels are packed in small plastic boxes so you can start putting them together straight away. They are very pretty with quite small pieces. The package arrived 3 weeks after ordering. Reliable customer service, I sent them an email and received an answer within 2 hours(!).

I placed my order on April 17th I placed my order on April 17th. I still haven't received any information. No tracking number nothing. I've sent 5 messages to them and no reply. Very unhappy about this. I'm waiting on 3 puzzles. Feeling like I've been scammed out of my money.

Lovely puzzles Bought 2 puzzles for Christmas presents expecting them to come in the lovely box shown on the ad. Unfortunately I hadn’t realised that I needed to select the box so they came in plastic containers. I contacted Customer Services who were very helpful in sorting it out for me. The puzzles look lovely and are something a bit different for those who love jigsaws.

Beautiful , well made puzzles We ordered 5 puzzles! They took 2 weeks to deliver which is normal but seems like a long time in these times of Amazon "deliver today". The puzzles were very well packaged, in hard plastic cases. There is a slight chemical smell but nothing unexpected or unusual. The puzzles pieces are good quality, the puzzles are challenging and beautiful once completed. We have completed 4/5 of the puzzles and everything is perfect. I am looking at ordering some more and highly recommend this product!

Order received and issue resolved I am submitting an update in my negative review. I was contacted by Crafthub and advised my order would be delivered the next day. It did arrive and I now change my rating to 4 stars since it took extra effort and time to get resolution. Thank you.