Beautiful , well made puzzles We ordered 5 puzzles! They took 2 weeks to deliver which is normal but seems like a long time in these times of Amazon "deliver today". The puzzles were very well packaged, in hard plastic cases. There is a slight chemical smell but nothing unexpected or unusual. The puzzles pieces are good quality, the puzzles are challenging and beautiful once completed. We have completed 4/5 of the puzzles and everything is perfect. I am looking at ordering some more and highly recommend this product!

Updated review These puzzles have some kind of strong chemical on them that burns your eyes and nose. Anna contacted me and explained that the smell is from the process used to cut the wood. She has emailed me several times regarding this issue and has been very helpful.

Bought puzzle because my granddaughter… Bought puzzle because my granddaughter (age 7) loves them. There was a delivery issue, totally my fault as the address was incomplete. So My order was returned. I contacted the company and long story short, the were extremely sympathetic and helpful in resending my order with the correct address. They also covered the shipping because I messed up in sending the funds for shipping. Anna, the customer service agent was wonderful. The puzzles are well made and beautifully painted. Thank you!

Craft Hub puzzles are challenging and beautiful! The Craft Hub puzzles are difficult enough to be challenging and all are beautiful! I'm totally hooked on wooden puzzles, having placed two large orders in the past. New customers will be pleased to learn that Craft Hub's customer service is excellent. After placing my first order I realized I'd ordered the wrong size and received immediate response when requesting a change. The sturdy plastic packaging is excellent both for storage and for sharing. If you haven't tried wooden puzzles do so! You will not find any other sellers with puzzles, prices and service to top Craft Hub's.

Purchased a $7.99 Purchased a $7.99, paid $9.90 for shipping. I live in Colorado, verified my shipping info, and it was shipped to someone in New Jersey. Their refund policy doesn't allow for refund of shipping costs...why?? Then they wanted me to pay another $9.90 to get it reshipped,,,where? If you couldn't do this simple transaction then you shouldn't be in business. Who knows how many times you've pulled this on people...but it is theift and you don't deserve to be in business. Yes...this was a small purchase, but it was an honest purchase with totally dishonest results. Never again will I do business with this crooked business...and I hope no one else does either.