Total lack of communication … I ordered a Hogworts jigsaw on 5th Jan and admit I have been very concerned as I have not recieved conformation of order/acknowledgement of payment or Tracking details I thought I had lost the money to yet again another scam company BUT lo and behold it arrived this morning (16th jan). Looks like a good product in a lovely well made box. The only reason I deducted 1star is the total lack of communication.

Order received and issue resolved I am submitting an update in my negative review. I was contacted by Crafthub and advised my order would be delivered the next day. It did arrive and I now change my rating to 4 stars since it took extra effort and time to get resolution. Thank you.

I placed my order on April 17th I placed my order on April 17th. I still haven't received any information. No tracking number nothing. I've sent 5 messages to them and no reply. Very unhappy about this. I'm waiting on 3 puzzles. Feeling like I've been scammed out of my money.

Love these puzzles Love these puzzles. They are so addictive and keep your mind active. Started doing them in covid and haven't stopped. I have 31 puzzles on 2 walls. Great conversation starter and the grandkids love looking at them

Avoid!!! Absolute rubbish quality item when received. Looked like someone had printed the label from a home computer on the jigsaw puzzle. Complained and sent it back which was confirmed as received. Cost more than the item to return to USA. Have had no further email replies about my refund despite being told it had been refunded. Avoid this company!!