Annette Nelson
GBStill no order I am so disappointed with this company. I ordered multiple puzzles and waited my time for a tracking number. Nothing came. When I emailed them I received a tracking number that still says awaiting shipment details. I have emailed twice since I was assured the order would be delivered with no response. All I want are the puzzles as advertised and what I paid for. Order from Craft-hub with caution.
Alison Coulter
GBLovely puzzles Bought 2 puzzles for Christmas presents expecting them to come in the lovely box shown on the ad. Unfortunately I hadn’t realised that I needed to select the box so they came in plastic containers. I contacted Customer Services who were very helpful in sorting it out for me. The puzzles look lovely and are something a bit different for those who love jigsaws.
Angela D.
GBLove the puzzles….just ONE issue Love the puzzles. The quality & color is beautiful. Only thing l dislike is that I only bought the puzzles for a rainy day. A day when my anxiety is too much to handle. So on one of these anxiety filled days I decided to put one of the puzzles together. It took me a while to put it together but I was really excited about my progress. Imagine my disappointed at the end to realize a piece was missing!!! Ugggghhhh!
jeanette hodges
GBTotal lack of communication … I ordered a Hogworts jigsaw on 5th Jan and admit I have been very concerned as I have not recieved conformation of order/acknowledgement of payment or Tracking details I thought I had lost the money to yet again another scam company BUT lo and behold it arrived this morning (16th jan). Looks like a good product in a lovely well made box. The only reason I deducted 1star is the total lack of communication.
Barbara L
GBBought puzzle because my granddaughter… Bought puzzle because my granddaughter (age 7) loves them. There was a delivery issue, totally my fault as the address was incomplete. So My order was returned. I contacted the company and long story short, the were extremely sympathetic and helpful in resending my order with the correct address. They also covered the shipping because I messed up in sending the funds for shipping. Anna, the customer service agent was wonderful. The puzzles are well made and beautifully painted. Thank you!