Updated review These puzzles have some kind of strong chemical on them that burns your eyes and nose. Anna contacted me and explained that the smell is from the process used to cut the wood. She has emailed me several times regarding this issue and has been very helpful.

I placed my order on April 17th I placed my order on April 17th. I still haven't received any information. No tracking number nothing. I've sent 5 messages to them and no reply. Very unhappy about this. I'm waiting on 3 puzzles. Feeling like I've been scammed out of my money.

As bad as it gets.. As bad as it gets... Sent the item using an incomplete address. Of course the delivery attempt failed. We could not pick it up because we never got the notification of the attempted delivery. After complaining they wanted to charge an extra 9 Eur for re-delivery. When we said no, they cancelled the order but still want us to pay the cost of the failed delivery. They do not understand that if they don't use the proper address and the delivery fails it is not the customer responsibility to pay for the shipping costs... avoid them if you don't want to get cheated out of your money

Amazing jigsaw puzzle! My jigsaw puzzle arrived in a plastic box to avoid any damage in transit and I spent all afternoon making the jigsaw, which looked amazing once it's finished. Such an intricate, beautiful piece of art, vibrant colours and just beautiful. The animal pieces make it so unique. I love it!

Order received and issue resolved I am submitting an update in my negative review. I was contacted by Crafthub and advised my order would be delivered the next day. It did arrive and I now change my rating to 4 stars since it took extra effort and time to get resolution. Thank you.