They add you to their email mailing… They add you to their email mailing list and send TONS of emails. They pigments have no lightfast info and you have to purchase a whole set of colors with many repeats - they look like colors in other palettes, however swatch out looking identical.

MISLEADING!!! Duplicate Shades Across These 3 Palettes DO. NOT. BUY. MULTIPLE. COLOR. PALETTES!!!! It’s a HUGE ripoff 😢 I am new to water coloring, and trapped at home for six weeks already from a bad car accident, and a broken sternum and ribs… My new hobby has been a source of comfort, therapy and distraction… The metallics make my brain sparkle in a very happy way… So I ordered an eight-pan of each of the three collections, anxiously awaited their arrival, and opened them only to learn that multiple colors are duplicated across the different pallets, which you cannot discern at the website because they use different names to fool us into thinking each full pallet has shades not repeated in the other Collections… the paints and colors themselves are absolutely beautiful, and in that regard, I would have given five stars… But the lure of 24 different shades of metallics to have maybe a total of eight out of three pans was extremely disappointing. Therefore, you will never get my money again… let the buyer, beware, and let the seller lose business.

Product was student grade Product was student grade. I purchased all 3 mica watercolor sets. The fountain pen was missing an ‘ O’ ring on the inside of the pen. Customer Service with the purchasers & shipping departments need to have the kinks worked out of their systems being that this is an overseas concern.

Love the product; quick customer service After rectifying an initial glitch in my order, I rec’d my Muji art pens almost immediately. Use these pens every day for all manner if writing and drawing. Great quality for an amazing price.

HAPPY CUSTOMER FOR OVER 3 YEARS… I HAVE BEEN A CUSTOMER FOR OVER 3 YEARS AND LOVE THE WATERCOLOUR SLIDERS . THESE ARE MY FAVOURITE AS THE COLOURS ARE VIBRANT AND EASY TO TRANSPORT AND USE , i HAVE USED THE PENS BUT LEARNT THAT YOU MUST DIP THEM IN WATER TO GET LONG LASTING RESILTS ,BUT LOVE THE TEXTURES AND EFFECTS. I would like the addition of a block of really strong and vibrant whites then my kit would be complete . Have the golds and cant wait to try them , PS customer service excellent also