BEWARE BEWARE! horrible experience I ordered 2 beds and they did not match what they show on the site. So i asked for a return and they ignored my emails.I got in touch with my bank as I have insurance. Afew days later I get a terrible threatening message from buddies pet shop. They then go tell the back that they sent me a return label which they never did. All i got was an email much later saying my email went to spam. Avoid avoid. Just a terrible experience. Don’t know who they are in business.

This review is for Buddies Pet Shop This review is for Buddies Pet Shop, not Buddy Pet Shop. We ordered a harness and bed for our dog and was very happy with the service and product received. The harness is great, the personalised tag very cute and the bed is very much appreciated by our lab. Very soft and plush. We had entered our address incorrectly and the service team contacted us when they noticed that the tracking had frozen. Which was very helpful so that we could fix this and still receive the items within an acceptable time frame. Will definitely shop here again.

Do not recommend Brought a anxiety pet bed for my dog I ordered a L as I have done for other beds, when it came it was 2 small and honestly no different 2 the 1 I brought at kmart and paid half the price for. I wouldn't recommend buying from them at all way 2 expensive for what u get and the sizes are so wrong I'm sooo disappointed

A quality product and a quality company… I was so pleased with my 1st purchase of calming dog bed with removable cover that I order another. Unfortunately I did not order the bed with a removable cover and was very disappointed. I contacted the company regarding a return and they offered me a very acceptable compromise. The service was prompt and the product of high quality.

Fantastic products and amazing service Fantastic products and amazing service! When I did have an issue with a zipper on one of the beds we ordered, the staff were extremely prompt in helping out, friendly and bent over backwards to assist. Our pet loves his bed, it's excellent quality. I'll repurchase from Buddy Pet Shop next time we need a bed without hesitation.