BEWARE BEWARE! horrible experience I ordered 2 beds and they did not match what they show on the site. So i asked for a return and they ignored my emails.I got in touch with my bank as I have insurance. Afew days later I get a terrible threatening message from buddies pet shop. They then go tell the back that they sent me a return label which they never did. All i got was an email much later saying my email went to spam. Avoid avoid. Just a terrible experience. Don’t know who they are in business.

This review is for Buddies Pet Shop This review is for Buddies Pet Shop, not Buddy Pet Shop. We ordered a harness and bed for our dog and was very happy with the service and product received. The harness is great, the personalised tag very cute and the bed is very much appreciated by our lab. Very soft and plush. We had entered our address incorrectly and the service team contacted us when they noticed that the tracking had frozen. Which was very helpful so that we could fix this and still receive the items within an acceptable time frame. Will definitely shop here again.

Lisa Florence We also ordered the calming pet bed for our elderly dog. What a waste of money, very poor quality and flimsy hardly any padding on the base of the bed. Avoid this site at all costs, terrible customer service. Unhelpful when trying to return the product and have strung things out so it ends up being too late to return the item. The bed came from within the UK but they want it returned to Australia!!