Bed arrived Bed arrived , not a lot of padding for the cost .unsatisfied customer have tired to reach them and they have never responded back . Took a few weeks to arrive . Don’t order From them to

Bed for Ben I am not entirely sure if this is the correct trust pilot for Buddies Pet Shop, as it is a different link and name is different however, it was what I could find to share my purchasing experience. I bought a dog bed from Buddies Pet Shop for our Ben because he kept on sleeping on our bed. I got the bigger size so he could grow into it. The second I took this out of the packaging, my dog ripped it out of my hands and slept in it. He refuses to sleep on my bed anymore :). He loves this bed more than he loves me 😢. It’s so nice and soft and comfy!

Beware! Beware!! Ordered and paid for a dog harness. Company received payment with an additional International fee. Order processed and paid for on 9/1/22. As of Oct 18, 2022 I have not received order. USPS stated that label was created which causes a tracking number to be issued. After creation there are no further scans of that tracking number - itemnever left sellers site. As of this date 10/29/22 I have received the item. Almost 2 months. I am, however, very happy with the item.

Lisa Florence We also ordered the calming pet bed for our elderly dog. What a waste of money, very poor quality and flimsy hardly any padding on the base of the bed. Avoid this site at all costs, terrible customer service. Unhelpful when trying to return the product and have strung things out so it ends up being too late to return the item. The bed came from within the UK but they want it returned to Australia!!

I have ordered a calming pet bed and… I have ordered a calming pet bed and was very disappointed when it arrived. The bed has very flimsy stuffing in the bottom of the bed. I have requested a refund and was asked to send photos of their product. Have sent the photos and now they are ignoring my emails about a refund. My gut is telling me I won't get the refund, after reading the reviews here. The product looks nothing like what's on their website. I have a 12yr old female that was suppose to get a comfortable bed and what I have received is not the case. Avoid don't waste your money. Wish I had seen these review before I purchased the bed.