Susan
GBDONT GIVE THEM YOUR MONEY! I have not received my jigsaw table which I ordered in August over 2 months ago. Having now read the other reviews I feel a complete fool. I notice they don't bother to reply to any of the people who had a similar experience to me. There are some good reviews, I suspect these are posted fraudulently but you can't hide the overwhelming truth. Don't give them any more money
Dorothy Diederich
GBif i could give zero stars i would I ordered 4 weeks ago and received a confirmation and my credit card was charged. I emailed them for a tracking number last week. I was told it was not their store and send more info. then i was told they lost my order. After numerous emails to customer service and giving them complete information I’m getting no response. Worse service. They should not be in business.
Gordon Olson
GBSomeone Not Paying Attention! I asked Novelty Place if they could do a special order for me where an item was all one color. I was encouraged to send them an order directly rather than ordering on Amazon, which I did. While it was explained to me that due to USPS delivery times being delayed it did NOT help that when I got my order it was the STANDARD and not special order I requested. When I asked them to fix it I was told, 'Oh, for that kind of order you'd have to order in quantity.' As a customer service rep myself for over 11 years somebody did NOT know what was going on here. The only saving grace was that I did not need to return the order and my charge was refunded.
Mercedes
GBI have much the same story as other… I have much the same story as other reviewers I ordered a jigsaw table in late July. having waited a monIth I emailed them, Thay said just wail a few more days.... three weeks on I sent another email enquiring where my order was. I was told that accordlng to their records it had bee delivered. it has not.I asked for proof of delivery. knowing full well they would nor be able to provide any, currently waiting pn logostics,,,TOTAL SDAMMERS. Do not buy from tjem/
ReneeG
GBGreat Purchase! My first shopping experience with Novelty Place was great! The microphones were s hit!