Fraud in more ways than one Ordered a slanted jigsaw puzzle board in good faith in early August. Received an order confirmation but no updates or tracking information. Follows up and they sent me bogus tracking information that showed a package going from China to Canada and through customs in three days, which isn’t possible have asked for a refund but not optimistic. Stay away from this company and this product.

Quick response to email questions Quick response to email questions, and great prices for my selection of LEDs. And they are a local business!

Beautiful looking little candles! Purchased 12 pack battery operated votive candles. They look very cool and romantic when turned on! Will definitely be buying more soon! The price is also great and well worth it!

Someone Not Paying Attention! I asked Novelty Place if they could do a special order for me where an item was all one color. I was encouraged to send them an order directly rather than ordering on Amazon, which I did. While it was explained to me that due to USPS delivery times being delayed it did NOT help that when I got my order it was the STANDARD and not special order I requested. When I asked them to fix it I was told, 'Oh, for that kind of order you'd have to order in quantity.' As a customer service rep myself for over 11 years somebody did NOT know what was going on here. The only saving grace was that I did not need to return the order and my charge was refunded.

No delivery. No customer service. You said you delivered. You didn't. When I try to go figure out where, or why there is no information. If I had known this was a Chinese company, I would have steered clear. I can't stand this lack of accountability and thievery.