Novelty Place

323 S Fernwood st, 91791, West Covina, United States
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2.65
Based on 20 Reviews

5

40.00%

4

0.00%

3

0.00%

2

5.00%

1

55.00%
About Novelty Place

Novelty Place endeavors to create the best shopping experience by bringing fun and novelty items with exceptional quality to your parties. We provide a wide spectrum of toys, accessories, gadgets, and unique decorations for the party.

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Melody Grayson
GB

Non delivery Placed an order, card charged the same day, order confirmation sent to be by email. Have been in contact to query tracking and expected delivery date to receive an email telling me I have received and signed for my delivery and to check with neighbours or delivery company. I don't have neighbours!! They also, despite requests, won't give me the supposed delivery company information so that I can chase up delivery. Any emails I am sending now aren't getting any response at all. Hugely disappointed and will be reporting transaction to my bank to investigate.

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Margaret Duncan
GB

I received an order confirmation I received an order confirmation. They charged my credit card and every day I get,an email asking me to complete my purchase. I've emailed them 4 times and no response but they manage to take my money appalled at this service 😬

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Dorothy Diederich
GB

if i could give zero stars i would I ordered 4 weeks ago and received a confirmation and my credit card was charged. I emailed them for a tracking number last week. I was told it was not their store and send more info. then i was told they lost my order. After numerous emails to customer service and giving them complete information I’m getting no response. Worse service. They should not be in business.

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Dean S.
GB

Best customer service I have expieranced. I judge things by when accidents happen and how the company responds. Yes the wrong item was sent but the customer service was on the ball and fixed the issue.I would absolutely buy AND refer this company.

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E.LINK
GB

In contact with every step They made contact regarding a possible problem with our address. Contact again when order was processed and shipped. This is a great feature when dealing with a new company.

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