Novelty Place

323 S Fernwood st, 91791, West Covina, United States
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2.65
Based on 20 Reviews

5

40.00%

4

0.00%

3

0.00%

2

5.00%

1

55.00%
About Novelty Place

Novelty Place endeavors to create the best shopping experience by bringing fun and novelty items with exceptional quality to your parties. We provide a wide spectrum of toys, accessories, gadgets, and unique decorations for the party.

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Frances Smith Tuer
CA

Fraud in more ways than one Ordered a slanted jigsaw puzzle board in good faith in early August. Received an order confirmation but no updates or tracking information. Follows up and they sent me bogus tracking information that showed a package going from China to Canada and through customs in three days, which isn’t possible have asked for a refund but not optimistic. Stay away from this company and this product.

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Gordon Olson
GB

Someone Not Paying Attention! I asked Novelty Place if they could do a special order for me where an item was all one color. I was encouraged to send them an order directly rather than ordering on Amazon, which I did. While it was explained to me that due to USPS delivery times being delayed it did NOT help that when I got my order it was the STANDARD and not special order I requested. When I asked them to fix it I was told, 'Oh, for that kind of order you'd have to order in quantity.' As a customer service rep myself for over 11 years somebody did NOT know what was going on here. The only saving grace was that I did not need to return the order and my charge was refunded.

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Deborah Olson
GB

Great service Great service, minimal packaging, free shipping without having to spend a ton of money.

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C Brissette
GB

Been waiting 6 weeks for order. No up date on order. No response when trying to get in touch with co. Ordered jigsaw puzzle table on July 9th. After a phone call to company and given an email (which was denied) and several messages to your company, I have received no correspondence back from you. Order #1141. Paid $59.99. I would like some response. Or return money. My new step is to the bank and Better Business Bureau. I would think you would have more consideration for customers. At least an update.

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Lori G
CA

Beautiful looking little candles! Purchased 12 pack battery operated votive candles. They look very cool and romantic when turned on! Will definitely be buying more soon! The price is also great and well worth it!

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