e on 22nd I order something on this site on 22nd July 2023,and now the 21st September. And they say go to your post office to check .post office say they can't find the tracking number anywhere. Novelty say its been delivered. But I have ring door bell .so I know by looking at my videos no one has been to mine to deliver. So don't order from this company

Someone Not Paying Attention! I asked Novelty Place if they could do a special order for me where an item was all one color. I was encouraged to send them an order directly rather than ordering on Amazon, which I did. While it was explained to me that due to USPS delivery times being delayed it did NOT help that when I got my order it was the STANDARD and not special order I requested. When I asked them to fix it I was told, 'Oh, for that kind of order you'd have to order in quantity.' As a customer service rep myself for over 11 years somebody did NOT know what was going on here. The only saving grace was that I did not need to return the order and my charge was refunded.

Good product The gift arrived in a timely manner. The item looked exactly as pictured. The recipient was thrilled with the punching bag, and played with it for hours.

if i could give zero stars i would I ordered 4 weeks ago and received a confirmation and my credit card was charged. I emailed them for a tracking number last week. I was told it was not their store and send more info. then i was told they lost my order. After numerous emails to customer service and giving them complete information I’m getting no response. Worse service. They should not be in business.

I have much the same story as other… I have much the same story as other reviewers I ordered a jigsaw table in late July. having waited a monIth I emailed them, Thay said just wail a few more days.... three weeks on I sent another email enquiring where my order was. I was told that accordlng to their records it had bee delivered. it has not.I asked for proof of delivery. knowing full well they would nor be able to provide any, currently waiting pn logostics,,,TOTAL SDAMMERS. Do not buy from tjem/