Novelty Place

323 S Fernwood st, 91791, West Covina, United States
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2.65
Based on 20 Reviews

5

40.00%

4

0.00%

3

0.00%

2

5.00%

1

55.00%
About Novelty Place

Novelty Place endeavors to create the best shopping experience by bringing fun and novelty items with exceptional quality to your parties. We provide a wide spectrum of toys, accessories, gadgets, and unique decorations for the party.

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alyshia snell
AU

SCAM SCAM.SCAM… No Order recieved even though they are telling me it was delivered . Keep asking me to either wait or that they are waiting to hear from logistics. It's one excuse after another. It's an absolute scam , take your money and you recieve nothing. Purchased beginning of August.

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Gordon Olson
GB

Someone Not Paying Attention! I asked Novelty Place if they could do a special order for me where an item was all one color. I was encouraged to send them an order directly rather than ordering on Amazon, which I did. While it was explained to me that due to USPS delivery times being delayed it did NOT help that when I got my order it was the STANDARD and not special order I requested. When I asked them to fix it I was told, 'Oh, for that kind of order you'd have to order in quantity.' As a customer service rep myself for over 11 years somebody did NOT know what was going on here. The only saving grace was that I did not need to return the order and my charge was refunded.

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Christina Bratley
GB

I ordered a jigsaw table in August I ordered a jigsaw table in August, and still not received it. They sent me a tracking number, but says has been delivered. I have not received it and neither has my neighbours got. BIG SCAM DO NOT BUY FROM THEM.

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C Brissette
GB

Been waiting 6 weeks for order. No up date on order. No response when trying to get in touch with co. Ordered jigsaw puzzle table on July 9th. After a phone call to company and given an email (which was denied) and several messages to your company, I have received no correspondence back from you. Order #1141. Paid $59.99. I would like some response. Or return money. My new step is to the bank and Better Business Bureau. I would think you would have more consideration for customers. At least an update.

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Margaret Duncan
GB

I received an order confirmation I received an order confirmation. They charged my credit card and every day I get,an email asking me to complete my purchase. I've emailed them 4 times and no response but they manage to take my money appalled at this service 😬

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