Novelty Place

323 S Fernwood st, 91791, West Covina, United States
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2.65
Based on 20 Reviews

5

40.00%

4

0.00%

3

0.00%

2

5.00%

1

55.00%
About Novelty Place

Novelty Place endeavors to create the best shopping experience by bringing fun and novelty items with exceptional quality to your parties. We provide a wide spectrum of toys, accessories, gadgets, and unique decorations for the party.

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alyshia snell
AU

SCAM SCAM.SCAM… No Order recieved even though they are telling me it was delivered . Keep asking me to either wait or that they are waiting to hear from logistics. It's one excuse after another. It's an absolute scam , take your money and you recieve nothing. Purchased beginning of August.

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Susan
GB

DONT GIVE THEM YOUR MONEY! I have not received my jigsaw table which I ordered in August over 2 months ago. Having now read the other reviews I feel a complete fool. I notice they don't bother to reply to any of the people who had a similar experience to me. There are some good reviews, I suspect these are posted fraudulently but you can't hide the overwhelming truth. Don't give them any more money

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E.LINK
GB

In contact with every step They made contact regarding a possible problem with our address. Contact again when order was processed and shipped. This is a great feature when dealing with a new company.

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Robert D Benson
GB

No delivery. No customer service. You said you delivered. You didn't. When I try to go figure out where, or why there is no information. If I had known this was a Chinese company, I would have steered clear. I can't stand this lack of accountability and thievery.

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Gordon Olson
GB

Someone Not Paying Attention! I asked Novelty Place if they could do a special order for me where an item was all one color. I was encouraged to send them an order directly rather than ordering on Amazon, which I did. While it was explained to me that due to USPS delivery times being delayed it did NOT help that when I got my order it was the STANDARD and not special order I requested. When I asked them to fix it I was told, 'Oh, for that kind of order you'd have to order in quantity.' As a customer service rep myself for over 11 years somebody did NOT know what was going on here. The only saving grace was that I did not need to return the order and my charge was refunded.

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