I ordered 3 paintings from… I ordered 3 paintings from allpaintbynumbers.com on 4/10/20. Understand this is in the middle of the covid 19 crisis. My paintings should have arrived latest 5/25/20. That is processing time + 45 days for shipping. I was never able to track my shipping, although I received an email with tracking links. I used all methods of tracking with no results. I sent in 3 separate communications using both Email & messages off their website for contact. In each communication, I gave order numbers and a way to reach me. I have not heard back from any of my requests for information concerning my orders. Today I placed a dispute with my credit card used to place the orders. The company is out of stated to be out of New York on the website. Any response would have been greeted with appreciation and understanding. I believe this company may be a scam.

I ordered 7 paintings get a tracking… I ordered 7 paintings get a tracking number but is not in the usps system but it said it was delivered, nevered received it I was obviously screamed trying to get my money back from my bank. So upset ruins my Christmas gift.

I’m an avid paint by numbers fan but I… I’m an avid paint by numbers fan but I have two requests. First, to date I’ve had to throw away four different pieces because, try as I might after 5 or even 7 coats of paint the numbers printed on the canvas are either still visible or become dark splotches. Providing some sort of white out pen or extra pot of light beige (but not a transparent one!) to cover the numbers beforehand would be very helpful. Secondly, as other companies do, provide a black and white page with the design color guide printed so that when touching up you can find which color is needed.

Paint by Numbers Home says it all I'm writing this review for Paint by Numbers Home, last year I tried to start painting again using winnies picks and masterpiece by numbers, unfortunately it was much to hard on my eyes and I failed miserably..then I discovered Paint by Numbers home through a group on fb, fantastic, they have wonderful paintings.and the customer service is spot on, I have done 6 to date, and hope to do many more , I'm definitely hooked , and the price is right 😊🙏

They blocked ME when I needed help I contacted AllPaintByNumbers to get help from support (help @ allpaintbynumbers.com, her name is Emily). The paint by number kit they sent me looked nothing like the photo I submitted. The colors were way off, the person had no eyes, etc. So I reached out for help. I emailed Emily a photo of the kit they sent me, which has my photo on there, and the actual photo to show her that they looked completely different. Emily said, go ahead and complete the painting, then send me the photo of the painting. I actually had already done the painting and it looked horrible. So I replied back with the painting I had completed, only to find that she blocked my email address! So, then I emailed her again, but through their email support page on their website, and said, "hey I tried to email you but for some reason my email is now blocked. I still need help." I never heard from them. So a few weeks later I tried to login to my account, and they deleted my entire account without any notice. Horrible customer support (basically non-existent), unwilling to help customers, and deleting my information without any acknowledgment is poor business.