Great paint kits! I have bought many kits from AllPaintbyNumbers and I love them! The paint is amazing quality and I understand some people complain about shipping, however, if you purchase the kits that state “shipping from US” you should receive them a lot quicker! Their customer service is super helpful. I will be purchasing more kits in the future!

Paint by Numbers Home says it all I'm writing this review for Paint by Numbers Home, last year I tried to start painting again using winnies picks and masterpiece by numbers, unfortunately it was much to hard on my eyes and I failed miserably..then I discovered Paint by Numbers home through a group on fb, fantastic, they have wonderful paintings.and the customer service is spot on, I have done 6 to date, and hope to do many more , I'm definitely hooked , and the price is right 😊🙏

Don't buy!! Don't buy!!! Ordered weeks ago and still don't have my items. I canceled my order legal (and staying in their companies terms and conditions) and wanted my money refunded. Sime days later suddenly my order was shipped... Now I'm just receiving standardized e-mails saying my items are shipped. I ask to talk to a manager or supervisor but nothing... sounds like a job for my lawyer. Don't buy!!!

They blocked ME when I needed help I contacted AllPaintByNumbers to get help from support (help @ allpaintbynumbers.com, her name is Emily). The paint by number kit they sent me looked nothing like the photo I submitted. The colors were way off, the person had no eyes, etc. So I reached out for help. I emailed Emily a photo of the kit they sent me, which has my photo on there, and the actual photo to show her that they looked completely different. Emily said, go ahead and complete the painting, then send me the photo of the painting. I actually had already done the painting and it looked horrible. So I replied back with the painting I had completed, only to find that she blocked my email address! So, then I emailed her again, but through their email support page on their website, and said, "hey I tried to email you but for some reason my email is now blocked. I still need help." I never heard from them. So a few weeks later I tried to login to my account, and they deleted my entire account without any notice. Horrible customer support (basically non-existent), unwilling to help customers, and deleting my information without any acknowledgment is poor business.

Expect to wait 2-4 months for your… Expect to wait 2-4 months for your order. This is coming from overseas (China). The service is awful. You will have little recourse, other than to go through your credit card company. They will blame Covid for all their issues. I received 1 order 4 months later. I received a custom order with a lot of errors. I have been emailing them, but it's been very difficult to get them to resolve.