Can't wait to use my new reels Saw what looked like a great deal on ice reels. How ya gonna beat BOGO right. Company was in constant contact with me though out the order and shipping process and I received my order in a timely fashion. Took both reels to Scheels and got them lined up and ready to go. Unfortunately I can't yet review the reels. Had shoulder surgery in early January and haven't got the all clear from Doc(or the wife) to be back on the ice yet. Hopefully they work as good as they look.

Purchased a few Chaos 60s and an ice… Purchased a few Chaos 60s and an ice suit. Very surprised at the quality of all of the products. The suit has all the features of suit 3x the price. Super warm, easy on and off, tons of pockets, waterproof. The reels cast great, smooth drag and I caught my personal best blue at 96 lbs on one.

Confusing Description The selection process for "hand orientation" is confusing. Is it asking which hand is your reeling hand, dominant hand, or which side of the reel do you want the handle on. I'm right handed and guessed wrong. Now I'm stuck with a reel that has the handle on the right side of the reel. Too bad because I love their reels and now I probably will never use it.

Ordered the ice fishing bibs and… Ordered the ice fishing bibs and jacket. They were shipped out super fast,next day I believe. I received them in undamaged boxes and used them same day. Super warm and well thought out, reflective strips for night time visibility pockets in all the right spots and seem very well made. Definitely believe they easily compete w top brands at double n triple the price!!! Highly recommend!!!

Customer service does not return calls… I order a reel using my credit card and received with no problems. A week later I submitted another order for two reels using same card. Next day I received a fraud alert and email stating I needed to send a pic of my credit card in order for them to further process order. I called customer service, received a voice message. I left a message asking for a return call and explanation. I have heard nothing from them