Customer
GBExcellent rod This is a 5 star review. The rod looks like excellent quality and feel great. The best part of this review is the customer service. There was an issue with the shipping but the problem was resolved after I contacted customer service. They responded promptly to my e-mail and was able to ship me a another rod. This is the way all companies should treat their customers.
Perry Gardner
GB1 2 3 great reels! The reels I bought are unique to piscifun in that they have the high line capacity, retrieve speed and drag tension in a low profile design. No other manufacturer that I'm aware of combines all three. Also what appears to be, for the price, a very well built reel.
Chad Murphy
GBCustomer service does not return calls… I order a reel using my credit card and received with no problems. A week later I submitted another order for two reels using same card. Next day I received a fraud alert and email stating I needed to send a pic of my credit card in order for them to further process order. I called customer service, received a voice message. I left a message asking for a return call and explanation. I have heard nothing from them
Doug Machon
GBConfusing Description The selection process for "hand orientation" is confusing. Is it asking which hand is your reeling hand, dominant hand, or which side of the reel do you want the handle on. I'm right handed and guessed wrong. Now I'm stuck with a reel that has the handle on the right side of the reel. Too bad because I love their reels and now I probably will never use it.
Anthony Hearns
GBJust what the fish ordered First things first, if we're writing about the website itself, then I would say. It's easy to maneuver around, very self-explanatory. If we're writing about the products, then I would have to say. The items that I have ordered through the website are phenomenal; I have caught some big chunky bass on the rod & reel combos I have. I can not complain about anything because my items haven't failed me.i recommend their Torrent rod & reels anytime.