Great customer service Great customer service! I had questions that were answered quickly, even some questions answered outside of business hours.

Excited to have the best Quality Products Out There! I have worked with Felix Temper for at least 12 years now and he has never let me down and never lead me a stray. I've put my trust in his experience and his valued opinion and it's been very satisfying knowing that he touts the quality, durability and guarantees of these products he sells. Great knowledge, good quality and a good guarantee, How could you go wrong. I feel that I'm finally getting my moneys worth. It's like a new adventure every time with each product. This is my kind of fun!!

Top-Notch Service & Delivery The service and responsiveness from this company is first-rate! My order (placed Saturday on the long weekend) was delivered to another state on the following Tuesday. I expected to wait weeks, and I got the fastest-possible service. (Thanks to the NVG team for working to serve customers when most people were off.) The product is top quality at a very competitive price. A follow up phone call was answered right away and my question addressed immediately. An email inquiry got a timely personal response. You can't get better service. I'd certainly use Night Vision Guys again and have recommended them to my friends. R.M. - Scottsdale, AZ

Impressed Leaving a review about Night Vision Guys on behalf of their excellent customer service. As a relative novice to both the world of NV and thermal, I can confidently say that they will steer you right. In particular Felix, whom I've had much communication with. Felix has gone above and beyond with regard to keeping me updated on my purchases, answering my questions, working with me to facilitate difficult orders, and educating me regarding the nuances of certain devices in comparison with others. I can't say enough how thankful I am for his help. In addition to this, after receiving a few products from them I can say they offer great equipment with impeccable performance. The night vision device I received came standard with a data sheet and as advertised, with extra equipment I was not privy to receiving prior to my purchase. No blems or issues noted after running it a few hours. In general all I can say is that I'm exceedingly impressed with the service and devices Night Vision Guys offer.

Night Vision Guys delivered a great buying experience I had a great buying experience with NVG. Customer service responded quickly and professionally to every email i have sent them thus far. My order shipped out very quickly and the special package price couldn't be beat. I will certainly consider them for my next thermal or night vision purchase. The only thing that would have made my experience better is if the hoodie that came free in the package deal actually fit me (its about two of me too big). Thanks NVG!