ABOVE AND BEYOND EXTREMELY patient, courteous, and helpful! We had a very generic question that we sent via text message. We were told that someone would give us a call within roughly 30 minutes. To our surprise, they actually returned our call! Thank you Chris for going above and beyond…it’s truly refreshing!!!!

I use my NVG to navigate my backyard after my wife locked me out I ordered a NightVisionGuys PVS-14 Gen 3+ Monocular with filmless L3 Harris Tubes. The price was unbeatable. They offered 20% off with additional perks and a free rose for Mother's Day. They offer flexible payment solutions, and they shipped immediately. It arrived a day early, and let me tell you, the quality is amazing. It has almost that same "hyper real" feeling of high quality scope glass. I have had a blast testing it out in different environments so far, and I can't wait to use this in conjunction with my thermal to do some coyote hunting as soon as I can.

Top-Notch Service & Delivery The service and responsiveness from this company is first-rate! My order (placed Saturday on the long weekend) was delivered to another state on the following Tuesday. I expected to wait weeks, and I got the fastest-possible service. (Thanks to the NVG team for working to serve customers when most people were off.) The product is top quality at a very competitive price. A follow up phone call was answered right away and my question addressed immediately. An email inquiry got a timely personal response. You can't get better service. I'd certainly use Night Vision Guys again and have recommended them to my friends. R.M. - Scottsdale, AZ

It's been almost a week and still have… It's been almost a week and still have not received a tracking number for an item purchased and bought thru Affirm which has already set up repayment schedule. Really shaky when you can't talk to anyone from NVGuys or Affirm and you get a bill before you even get the product. Something doesn't feel right about this whole arrangement. Will go elsewhere and make the purchase to a company that will actually talk with you. If I give my order number, Im sure they will treat me like dirt for being honest about their service.

Sent junk Sent junk, thermal scope had major issues. tried calling several times, after being on hold for 10minutes or so rolled over to voice mail. Finally answered email but not until 30 return policy expired. Got a replacement from ATN but have no confidence in this unit and wanted to return it for refund but they said the 30 day return window gone. Very poor customer service!