terry
GBSent junk Sent junk, thermal scope had major issues. tried calling several times, after being on hold for 10minutes or so rolled over to voice mail. Finally answered email but not until 30 return policy expired. Got a replacement from ATN but have no confidence in this unit and wanted to return it for refund but they said the 30 day return window gone. Very poor customer service!
Rick James
GBIt's been almost a week and still have… It's been almost a week and still have not received a tracking number for an item purchased and bought thru Affirm which has already set up repayment schedule. Really shaky when you can't talk to anyone from NVGuys or Affirm and you get a bill before you even get the product. Something doesn't feel right about this whole arrangement. Will go elsewhere and make the purchase to a company that will actually talk with you. If I give my order number, Im sure they will treat me like dirt for being honest about their service.
Randy MacLean
GBTop-Notch Service & Delivery The service and responsiveness from this company is first-rate! My order (placed Saturday on the long weekend) was delivered to another state on the following Tuesday. I expected to wait weeks, and I got the fastest-possible service. (Thanks to the NVG team for working to serve customers when most people were off.) The product is top quality at a very competitive price. A follow up phone call was answered right away and my question addressed immediately. An email inquiry got a timely personal response. You can't get better service. I'd certainly use Night Vision Guys again and have recommended them to my friends. R.M. - Scottsdale, AZ
Leonardo J Gomez Barajas
GBCustomer service!! Awesome company to purchase from!!. Have purchased several high end items from this company over the last 7 years. Always a pleasure and never had issues. Items as described and they treat their military customers the right way. They always respond quickly via email. Will continue to support NVG for years to come!!
Jeffery W. Gass
GBAwesome company! Awesome company, great customer service, excellent choice for a scope I couldn’t be happier with night vision guys! Gives you a chance to own but, pay in installments!