Just purchased my second thermal from… Just purchased my second thermal from night vision guys. Customer service has been top notch and incredible response times even on the weekends. Would recommend them to everyone!

Night Vision Guys delivered a great buying experience I had a great buying experience with NVG. Customer service responded quickly and professionally to every email i have sent them thus far. My order shipped out very quickly and the special package price couldn't be beat. I will certainly consider them for my next thermal or night vision purchase. The only thing that would have made my experience better is if the hoodie that came free in the package deal actually fit me (its about two of me too big). Thanks NVG!

Excellent Customer Service I made a mistake and double ordered a very expensive thermal scope. Emailed the company and within minutes they responded and credited the duplicate purchase. No fuss and no delays. They even upgraded my shipping on the first scope just to be nice. Thank you, NV Guys.

Absolutely fantastic customer service Absolutely fantastic customer service, answered all my questions quickly and respectfully and taught me a lot. And you can not beat the quality for the price, the military spec 3rd Gen NVG I bought from them would have been thousands more anywhere else and thus this was the only place I could afford them.

Impressed Leaving a review about Night Vision Guys on behalf of their excellent customer service. As a relative novice to both the world of NV and thermal, I can confidently say that they will steer you right. In particular Felix, whom I've had much communication with. Felix has gone above and beyond with regard to keeping me updated on my purchases, answering my questions, working with me to facilitate difficult orders, and educating me regarding the nuances of certain devices in comparison with others. I can't say enough how thankful I am for his help. In addition to this, after receiving a few products from them I can say they offer great equipment with impeccable performance. The night vision device I received came standard with a data sheet and as advertised, with extra equipment I was not privy to receiving prior to my purchase. No blems or issues noted after running it a few hours. In general all I can say is that I'm exceedingly impressed with the service and devices Night Vision Guys offer.