Sent junk Sent junk, thermal scope had major issues. tried calling several times, after being on hold for 10minutes or so rolled over to voice mail. Finally answered email but not until 30 return policy expired. Got a replacement from ATN but have no confidence in this unit and wanted to return it for refund but they said the 30 day return window gone. Very poor customer service!

5 Star Company I have bought a couple different units from Night Vision Guys over the last 2 years. Extremely helpful customer service with fast responses. Products have come exactly as described. They've gone above and beyond answering the questions and requests that I have had for them. This company is great, I will be buying from them again in the near future and recommend them to everyone!

5 Star Service I recently purchased a thermal scope from NVG and received the best service from them. My questions/concerns were answered very quickly (within minutes of sending an email). Felix was extremely helpful and patient with me while I figured out my issue. Thank you Felix and the NVG Team for helping me out. Definitely will be back.

Absolutely fantastic customer service Absolutely fantastic customer service, answered all my questions quickly and respectfully and taught me a lot. And you can not beat the quality for the price, the military spec 3rd Gen NVG I bought from them would have been thousands more anywhere else and thus this was the only place I could afford them.

Product still not delivered Ordered the product in October 23 was told would arrive in 3 weeks. Three months later it finally shipped and FED EX delivered it to a wrong address (grocery store). In January said they were working with manufacturer to get replacement. It is now April and they said the same thing today as before. Still nothing even though they took my money. If I could rate lower I would.