Great Product Great Customer Service Very happy all around, I've always loved Kershaw Knives. Customer Service can make or break a sale, and I was very pleased with the attentiveness of their customer service via email.

Great knives!! Great selection of knives!! The service was great and my items were shipped very quickly!! I am extremely happy with my knives and the engraving! Would definitely buy from again!!

Kershaw-Knives.net rocks These people have a great selection and prices. Not to mention, they can do pretty much anything on that laser machine. They are very talented.

If their warranty department stops… If their warranty department stops lying about the metal fracturing in the cold when opening the knife. And seeing if they’re going to replace it 100% free, send it in at your own cost and then calling you up and saying there’s a fee is they won’t except the warranty because they know that their blades are garbage I would never buy another knife from this company, , horrible warranties, Third World country banana republic. Sam the manger runs this clown show don’t have phone records of their employees talking to customers tell him they’re going to do stuff for free then turn around to you like he was talking to you and he knows what was said telling you he can’t do anything and you’re gonna have to be charged money all lies shame on them !

Poor customer service I really don’t have any complaints about the product itself their made in USA knives our top quality in my opinion. The only complaint would be that I broke the clip After about two weeks of wearing. I wear it in my left pocket and the clip either got caught on the seatbelt or the door jam when I was exiting my truck it broke. That may have been my fault but it’s also the only knife that’s ever happened to. My complaints are with the customer service. A recently purchased a New knife with engraving. Communication back-and-forth is extremely slow it’s been about a month now and All I have to show for it is a pre-authorization shipping number. I called today to find out the status after trying to email and use their text response with no reply. I called to find out if we could expedite the process and get it shipped to me sooner. They were not helpful and told me that they might get to engraving it sometime this week and then they’ll ship it when they ship it. So in summary I think they make a fine product but their customer service needs a lot of work.