Poor customer service I really don’t have any complaints about the product itself their made in USA knives our top quality in my opinion. The only complaint would be that I broke the clip After about two weeks of wearing. I wear it in my left pocket and the clip either got caught on the seatbelt or the door jam when I was exiting my truck it broke. That may have been my fault but it’s also the only knife that’s ever happened to. My complaints are with the customer service. A recently purchased a New knife with engraving. Communication back-and-forth is extremely slow it’s been about a month now and All I have to show for it is a pre-authorization shipping number. I called today to find out the status after trying to email and use their text response with no reply. I called to find out if we could expedite the process and get it shipped to me sooner. They were not helpful and told me that they might get to engraving it sometime this week and then they’ll ship it when they ship it. So in summary I think they make a fine product but their customer service needs a lot of work.

Great Product Great Customer Service Very happy all around, I've always loved Kershaw Knives. Customer Service can make or break a sale, and I was very pleased with the attentiveness of their customer service via email.

Great knives!! Great selection of knives!! The service was great and my items were shipped very quickly!! I am extremely happy with my knives and the engraving! Would definitely buy from again!!

I'd buy another one Usually no one does a review on a product their pleased with just wanted to let you know I really like this knife. I've had it for 14 years easy to sharpen and holds an edge well .

Very helpful customer service! The customer service at Kershaw knives was very helpful with my order! Amy had great suggestions for the engravings! I am very pleased with my experience!