Really not happy terrible customer… Really not happy terrible customer service, I was basically told tuff luck

I have purchased 3 each one the… I have purchased 3 each one the tip-lock breaks. The Tip-lock is made extremely cheap, out of plastic. I have tried contacting customer service several times and only get lied to on shipping the replacement part. I have thrown all three away and will get a different brand. David Hodges

If their warranty department stops… If their warranty department stops lying about the metal fracturing in the cold when opening the knife. And seeing if they’re going to replace it 100% free, send it in at your own cost and then calling you up and saying there’s a fee is they won’t except the warranty because they know that their blades are garbage I would never buy another knife from this company, , horrible warranties, Third World country banana republic. Sam the manger runs this clown show don’t have phone records of their employees talking to customers tell him they’re going to do stuff for free then turn around to you like he was talking to you and he knows what was said telling you he can’t do anything and you’re gonna have to be charged money all lies shame on them !

Very helpful customer service! The customer service at Kershaw knives was very helpful with my order! Amy had great suggestions for the engravings! I am very pleased with my experience!

Great knives I own 2 Kershaw knives and they are very good. The one draw back to me is that the blades/knives are manufactured in China and not the US... but I overlook this because they are well made. Some of their emailed special deals are hard to resist.