If their warranty department stops… If their warranty department stops lying about the metal fracturing in the cold when opening the knife. And seeing if they’re going to replace it 100% free, send it in at your own cost and then calling you up and saying there’s a fee is they won’t except the warranty because they know that their blades are garbage I would never buy another knife from this company, , horrible warranties, Third World country banana republic. Sam the manger runs this clown show don’t have phone records of their employees talking to customers tell him they’re going to do stuff for free then turn around to you like he was talking to you and he knows what was said telling you he can’t do anything and you’re gonna have to be charged money all lies shame on them !

I'd buy another one Usually no one does a review on a product their pleased with just wanted to let you know I really like this knife. I've had it for 14 years easy to sharpen and holds an edge well .

Great Product Great Customer Service Very happy all around, I've always loved Kershaw Knives. Customer Service can make or break a sale, and I was very pleased with the attentiveness of their customer service via email.

Great knives I own 2 Kershaw knives and they are very good. The one draw back to me is that the blades/knives are manufactured in China and not the US... but I overlook this because they are well made. Some of their emailed special deals are hard to resist.

The owner Changed the font i'd asked for… The owner Changed the font is asked for because the knife was for a girl. Lisa didn't wait for my approval, but changed the font and sent the knife. When i stated I wanted the same font i asked for, the same font I'd had on 3 prior purchases, i was told it was her choice and i should be happy because 'any girl would like it' which is irrelevant- i want the font i asked for. I wanted the font the same. She just became angry on the phone and ended the phone call. I thought I had found a mom and pop shop i could trust after having made several prior purchases, but i won't use them again.