
Krista Smith
USZero Stars If I could give them zero stars, I would. I bought my husband a 3 month subscription. After the 3 months, I tried to cancel using their email link. My husband then got another box. We didn't open it. I sent them another email and filed a case with PayPal (the payment method I used). PayPal sided with them, so we got 3 more boxes and had to suck up the extra charge. I sent MULTIPLE emails to their cancelation link, but I never got a response. I canceled the subscription through PayPal subscriptions. I just got a notification that they are trying to change my card that is linked to PayPal. When I denied the charge, my debit card was then locked diento fraud prevention. This company has been nothing but a hassle. I will NEVER purchase a single item from them again. So unprofessional. Do not put yourself through this.

Nikki Tucker c.f. v
USAwful customer service and medicore… Awful customer service and medicore tackle. I signed up for a 3 month subscription and the tackle was the same each month and not specific to location or preference of fish. Bulk of tackle was far too large. Then after the 3 months they auto assigned me another 3 months... there is an option for a 6 month subscription so if I wanted that why wouldnt I have signed up? Immediately after i got the email that i was automatically enrolled in another subscription, I wrote them that I did not want another subscription. Mind you, this was a full month before the subscription would of been sent out. They wrote back, no refunds. I replied daily at least 5 additional times and they wouldn't write back to me. Would never recommend them due. My 15 year old son loves the surprise tackles boxes that we get elsewhere but was not even excited for this one after the first month's shipment.

Brian Hargis
USGARBAGE I still have not received any correspondence from a supervisor like I was told I would. A company that says they support Veterans should not treat Veterans the way I’ve been treated. DO NOT SUBSCRIBE TO THIS COMPANY!!!!

Markus Johansen
CAShipping I was interested in the subscription, thought I would try a one-time purchase to see how it went. I was sent 5 lures in a loose bag . I ordered the pro package

Nancy
USYear subscription My husband and I ordered the year subscription for our grandson for Christmas and he only received the first box. My husband had to show our bank receipt to show we had already paid and they said they had corrected it. Our grandson has still only got his second box since last November and my husband has got no response to his email. Thank you for your response! Once the situation is resolved I will update my review. Thank you for sending my grandson his missing boxes! Looking forward to seeing what he gets next! Thank you also for sending him a t-shirt and hat!