DBZ-Store

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4.35
Based on 20 Reviews

5

80.00%

4

5.00%

3

0.00%

2

0.00%

1

15.00%
About DBZ-Store

Welcome to DBZ-Store's Trustpilot page, where your Super Saiyan shopping dreams come to life! Our mission? It's simple: to power up your day with our out-of-this-world collection of Dragon Ball Z merchandise while keeping the customer - that's you - at the heart of our universe. We know the difference between a good and a great shopping experience can feel like the gap between Earth and Namek. That's why we provide 24/7 customer service to ensure your needs are met faster than Goku rushing to save the day. Have a query at 3 am about the latest Vegeta action figure? We're here for you. Need assistance with a returned item during the holidays? We're on it faster than Bulma on a new invention. Customer satisfaction is our Ki – the life force that keeps us going. We're committed to not just meeting your expectations, but powering them up to Super Saiyan levels! Whether you're a hardcore Dragon Ball Z fan or new to the DBZ universe, our aim is to create an experience that leaves you grinning wider than Master Roshi spotting a mermaid. So dive into our DBZ world. Shop with us, and experience customer service that's as reliable as Krillin's Destructo Disk. Thank you for trusting DBZ-Store, your number one hub for all things Dragon Ball Z. Let's go Super Saiyan together!

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Jean Powell
GB

Aaaa I made a mistake by not reading their shipping policy. They were quick to respond when I had questions about their shipping policy and the item I ordered. The wallet overall looks really amazing, but upon closer inspection I noticed that there was a smudge on the writing, barely noticeable at all unless you are looking at it close to your face. I got it for a birthday present, and I noticed after I had given it to them. They said that they didn’t notice nor really cared because the art was AMAZING!!!!! I will say that this store does have an amazing return policy though!!

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Sam
NL

Capsule Corp. would be proud! High quality items and no lies about delivery time. Everything is clear and the customer support is just great. Very happy with my purchases. A special thank you to Amber for her assistance.

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Juan Diego Vázquez
ES

Real people taking care of it I bought a poster and what I received was far from what I would have expected. I was very disappointed because that poster was linked to a past time from my teenage years and I had really wanted to get it back and hang it on my wall for several years. I contacted the team without much hope of getting a response tbh, but how wrong I was. I then met Amber (who contacted me as customer support) and she took care of everything in a jiffy. There is a great team behind this store and as I told her after having several email exchanges, they deserve to do well because first and foremost, they take care of us. I hope they keep improving all the time and above all that they do great. Here you certainly have a happy Saiyan. Thanks Amber.

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Will
GB

I have ordered two items for my son's… I have ordered two items for my son's Christmas presents from this site. They don't send tracking information. They send you to an app. The app does not have the tracking information for my purchase. I'm worried that they won't arrive in time and since they don't offer you any semblance of an estimated time, it's impossible to gauge. Really bad approach. I won't be doing business with this site again.

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Sarah Carr
CA

Quick and easy exchanges I bought the wrong size for my husband and an exchange was arranged quickly and efficiently by Amber. The artwork on the products I bought are beautiful same the colours are vivid. Very happy with the purchase and I would definitely recommend.

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