Grandson is thrilled Although, my purchase did not come before xmas, I did receive it in good condition and the man's small fit my 9 yr old grandson. My grandson was thrilled with the sweatshirt. When I was getting concerned about the length of time it was taking without any word from DBZ, I contacted them and they were on it straight away. I am happy with the service.

Real people taking care of it I bought a poster and what I received was far from what I would have expected. I was very disappointed because that poster was linked to a past time from my teenage years and I had really wanted to get it back and hang it on my wall for several years. I contacted the team without much hope of getting a response tbh, but how wrong I was. I then met Amber (who contacted me as customer support) and she took care of everything in a jiffy. There is a great team behind this store and as I told her after having several email exchanges, they deserve to do well because first and foremost, they take care of us. I hope they keep improving all the time and above all that they do great. Here you certainly have a happy Saiyan. Thanks Amber.

Avoid this online store for DBZ items I requested to cancel 2 orders since shipping takes forever and the figures will not make it on time for a birthday gift. Got no response from customer service for 12 hours, then all of a sudden I got an email saying the shipping labels for both packages had been made and customer service started responding. They stated they couldn't cancel since the orders already shipped. They don't pay for return shipping and you have to ship back to Canada so I'm pretty sure they saw my messages and shipped out my orders so I can't cancel. Avoid this online store.

Had a question about shipping issues on… Had a question about shipping issues on items. I got confused and sought out help. Wasn't sure how quick or how soon I would have been helped or even if I would get an answer. but !!! I got the most amazing detailed and helpful email form the DBZ STORE team and reassured me that things were good and everything was moving along! Super helpful ❤️

Had an issue with my order and Autumn… Had an issue with my order and Autumn was very helpful in resolving. Very quick in responding as well.