DBZ-Store

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4.35
Based on 20 Reviews

5

80.00%

4

5.00%

3

0.00%

2

0.00%

1

15.00%
About DBZ-Store

Welcome to DBZ-Store's Trustpilot page, where your Super Saiyan shopping dreams come to life! Our mission? It's simple: to power up your day with our out-of-this-world collection of Dragon Ball Z merchandise while keeping the customer - that's you - at the heart of our universe. We know the difference between a good and a great shopping experience can feel like the gap between Earth and Namek. That's why we provide 24/7 customer service to ensure your needs are met faster than Goku rushing to save the day. Have a query at 3 am about the latest Vegeta action figure? We're here for you. Need assistance with a returned item during the holidays? We're on it faster than Bulma on a new invention. Customer satisfaction is our Ki – the life force that keeps us going. We're committed to not just meeting your expectations, but powering them up to Super Saiyan levels! Whether you're a hardcore Dragon Ball Z fan or new to the DBZ universe, our aim is to create an experience that leaves you grinning wider than Master Roshi spotting a mermaid. So dive into our DBZ world. Shop with us, and experience customer service that's as reliable as Krillin's Destructo Disk. Thank you for trusting DBZ-Store, your number one hub for all things Dragon Ball Z. Let's go Super Saiyan together!

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Roger Alcalde
AU

Sent my package to wrong address Sent my package to wrong address. Immediately used the support for the website. Paul helped me out and was quick and efficient with his work. Wonderful support. Wasted no time in sorting out the problem.

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Ana Guarin
GB

Lost order Had an issue with an order that I placed over a month ago that never arrived. Jim helped me out and let me know that there was a shipping delay with the original order and it was in limbo. Without asking, he sent out a replacement order and advised to shipping time frames. Stellar service.

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Will
GB

I have ordered two items for my son's… I have ordered two items for my son's Christmas presents from this site. They don't send tracking information. They send you to an app. The app does not have the tracking information for my purchase. I'm worried that they won't arrive in time and since they don't offer you any semblance of an estimated time, it's impossible to gauge. Really bad approach. I won't be doing business with this site again.

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Sam
NL

Capsule Corp. would be proud! High quality items and no lies about delivery time. Everything is clear and the customer support is just great. Very happy with my purchases. A special thank you to Amber for her assistance.

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Lori White
GB

I had ordered the wrong sizes for… I had ordered the wrong sizes for the apparel I purchased, email the support team and they replied back to me within an hour and updated my order to the correct sizes, thank you to team member Autumn for you help regarding my order. It was greatly appreciated.

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