DBZ-Store

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4.35
Based on 20 Reviews

5

80.00%

4

5.00%

3

0.00%

2

0.00%

1

15.00%
About DBZ-Store

Welcome to DBZ-Store's Trustpilot page, where your Super Saiyan shopping dreams come to life! Our mission? It's simple: to power up your day with our out-of-this-world collection of Dragon Ball Z merchandise while keeping the customer - that's you - at the heart of our universe. We know the difference between a good and a great shopping experience can feel like the gap between Earth and Namek. That's why we provide 24/7 customer service to ensure your needs are met faster than Goku rushing to save the day. Have a query at 3 am about the latest Vegeta action figure? We're here for you. Need assistance with a returned item during the holidays? We're on it faster than Bulma on a new invention. Customer satisfaction is our Ki – the life force that keeps us going. We're committed to not just meeting your expectations, but powering them up to Super Saiyan levels! Whether you're a hardcore Dragon Ball Z fan or new to the DBZ universe, our aim is to create an experience that leaves you grinning wider than Master Roshi spotting a mermaid. So dive into our DBZ world. Shop with us, and experience customer service that's as reliable as Krillin's Destructo Disk. Thank you for trusting DBZ-Store, your number one hub for all things Dragon Ball Z. Let's go Super Saiyan together!

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Julian Ramirez
GB

Great Customer Support I had ordered a necklace for a friend for Christmas and it never showed up, so I emailed customer support and Amber was very very very supportive and helpful. She got a replacement sent out immediately! Very great customer support

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Adam Crawford
GB

I purchased the “ DBZ Son Goku Super… I purchased the “ DBZ Son Goku Super Saiyan Kamehameha Wave Flash Ball DIY 3D LED Light Lamp × 1”, priced at around 70$ U.S, and it is absolutely terrible quality. Should be priced around 15-20$ tops. It is only a Goku toy/figure on a platform, and the light is a led Christmas light. There’s nothing 3-d about it. Save your money, trust me.

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Roger Alcalde
AU

Sent my package to wrong address Sent my package to wrong address. Immediately used the support for the website. Paul helped me out and was quick and efficient with his work. Wonderful support. Wasted no time in sorting out the problem.

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Daniel Royle
GB

Sorted order issue Had an issue with the order due to manufacturer not making the product anymore. Paul and Amber sorted it out promptly and fairly. They were very kind with the outcome.

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Juan Diego Vázquez
ES

Real people taking care of it I bought a poster and what I received was far from what I would have expected. I was very disappointed because that poster was linked to a past time from my teenage years and I had really wanted to get it back and hang it on my wall for several years. I contacted the team without much hope of getting a response tbh, but how wrong I was. I then met Amber (who contacted me as customer support) and she took care of everything in a jiffy. There is a great team behind this store and as I told her after having several email exchanges, they deserve to do well because first and foremost, they take care of us. I hope they keep improving all the time and above all that they do great. Here you certainly have a happy Saiyan. Thanks Amber.

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