Rey Tolentino
GBAvoid this online store for DBZ items I requested to cancel 2 orders since shipping takes forever and the figures will not make it on time for a birthday gift. Got no response from customer service for 12 hours, then all of a sudden I got an email saying the shipping labels for both packages had been made and customer service started responding. They stated they couldn't cancel since the orders already shipped. They don't pay for return shipping and you have to ship back to Canada so I'm pretty sure they saw my messages and shipped out my orders so I can't cancel. Avoid this online store.
Lynne Richards
CAGrandson is thrilled Although, my purchase did not come before xmas, I did receive it in good condition and the man's small fit my 9 yr old grandson. My grandson was thrilled with the sweatshirt. When I was getting concerned about the length of time it was taking without any word from DBZ, I contacted them and they were on it straight away. I am happy with the service.
Julian Ramirez
GBGreat Customer Support I had ordered a necklace for a friend for Christmas and it never showed up, so I emailed customer support and Amber was very very very supportive and helpful. She got a replacement sent out immediately! Very great customer support
unstatisfied
NOLovely lady helped me get a refund and… Lovely lady helped me get a refund and canceled my order when I goofed. Have ro ordered my items correctly and I await in excitement for my order.
Lori White
GBI had ordered the wrong sizes for… I had ordered the wrong sizes for the apparel I purchased, email the support team and they replied back to me within an hour and updated my order to the correct sizes, thank you to team member Autumn for you help regarding my order. It was greatly appreciated.