Great customer support Great customer support! I've made a mistake on my address line and because of that after getting to Poland my shipment was on it's return way. When I contacted the support they immediately reorganized the shipment data and propellers came in after few days. I wish other companies had same approach to such situations! Well done EXHOBBY!

Shipping mishap fixed Several mishaps in shipping items. Evelyn in customer service tried to remedy with missing parts. After receiving partial replacement, she offered a 50% discount to get another plane with the missing pieces included. Bam. Thank you so much. It might take a little time but if you have a problem, these guys will get it done. And the planes are good value

I am quite pleased with my purchase… I am quite pleased with my purchase from ExHobby. The product was easy to find on their website, easy to purchase and arrived within a few days. My only negative comment is...I had to use a "chat" feature to answer my question, I'm not a fan of this feature, I'd rather speak with a human. I know this is the future, but sometimes you need a human, everything cannot be answered by AI.

Outstanding customer service I had a… Outstanding customer service I had a problem with two Rc trucks that broke after using them once.Evelyn from Exhobby replaced the parts that broke. I would recommend them to anyone.

Outstanding Customer Service...Evelyn This is an outstanding company to do business with. This is due to Evelyn, who works in their Customer Service Department. I ordered a RC Plane which was 'Return to Sender' due to FedEx not having my new address in their system. Evelyn verified the plane was returned, then worked with me to reship the plane to a neighbor's house in a very timely manner. I will continue to do business with this company, knowing that Evelyn is there to resolve any issues that arise. Thank you.....Evelyn