I paid $16 for express shipping yet it… I paid $16 for express shipping yet it took them 5 days to actually post it, I tried to contact them no one would actually answer my call to talk to me they would only text. I asked for a refund on the $16 for express shipping they stated they would get back to me and over two weeks later no one has bothered to contact me in regards to my refund. They have also not sent me what I actually ordered and paid for, so very poor customer service will definitely not be using them again 🤬🤬🤬

Uncontactable until 2 days after “item… Uncontactable until 2 days after “item was delivered”. Paid for tracking and express. Couldn’t receive the tracking number because it wasn’t sent. NO COMMUNICATION. I disputed with afterpay and got an email from bongsnpipes the next morning at 1am. I did not receive my package.

Great piece, great price, arrived on time. Poor (none) communication through email. I stumbled upon bongsnpipes while looking for a piece I really liked, but wasn't in stock on another site. They had the same piece for even cheaper than the other site, and it was in stock. I was concerned when I saw other reviews of their website as a scam, so I emailed the support contact after 2 days without an update on tracking for my order, but no reply. After I didn't get any replies from my e-mail, I figured it was money lost, but to my surprise, the package arrived in good condition, and exactly what I ordered. Very happy overall, relieved a little, but there could have been an email response from their support contact. Thanks guys :)

Great company, great site, great products Easy to use website, impressive range of products and super fast delivery. Products arrived as shown on site. I love this company and will definitely visit again. 5 stars.

Item arrived broken Item arrived broken. I followed instructions on their website to notify. I sent photos of damage to their listed mobile phone number and email. Been a week and no response.... Seems they dont care