amazing customer service I have brought stuff from them twice now, both have been brilliant but I want to focus on this second time. I brought a sticker from them and for whatever reason, it came folded (the package its self wasn't damaged in any way) I e-mailed them and I didn't see a response but a few days later I received a brand new unfolded sticker! wonderful service. It also came 2 days early.

Easy to use website accepts buy now pay… Easy to use website accepts buy now pay later options and quick delivery BUT I paid for a 100 dollar mystery box and I'm not happy with the items.. I got 2 very cheap bongs didn't bother chucking in any Good ones no herb grinder just few small accessories won't be shopping through use again definetely won't recommended

Not good don't recommend Not good don't recommend. I placed on order 2 weeks ago paid express shipping and I still haven't got my items!! I messaged them asking where my items are they replied saying not in stock like why have something up on your website saying its in stock if its not! Its took them days to get back to me about a replacement item but I still haven't got my items but they are telling me they have been shipped but I haven't received an email. Dont recommend this company at all

Good Job! bongsnpipes.com.au Thank you Guys for the pipes they got here nearly on time, they are excellent quality and exacery what I ordered..very happy with the website and the delivery process and also 100% happy with the product, thank you bongsnpipes.com.au Good Job!

I paid $16 for express shipping yet it… I paid $16 for express shipping yet it took them 5 days to actually post it, I tried to contact them no one would actually answer my call to talk to me they would only text. I asked for a refund on the $16 for express shipping they stated they would get back to me and over two weeks later no one has bothered to contact me in regards to my refund. They have also not sent me what I actually ordered and paid for, so very poor customer service will definitely not be using them again 🤬🤬🤬