Mike Finkel
GBI had questions about different guitar … I had questions about different guitar supports, called, and spoke to someone who was well-informed and helpful. My support came sooner than I expected with a nice note. I will be a repeat customer when it comes to my guitar needs and would recommend Stringsbymail to anyone.... I already have!
Matt H
GBI’ve ordered several times from Strings… I’ve ordered several times from Strings by Mail in the past several months after some online recommendations. Yep, they are absolutely legit and have good prices, excellent customer service, fast shipping, the product is always right, and they even hand write a thank you note. I’m very happy to have found them. Highly recommended.
Francis
GBTop notch Great selection, good prices. Great service. They are proactive in resolving issues. I bought a guitar support which apparently had a fault and they promptly sent me an email stating the issue and they shipped out the new item right away.( I had noticed the problem but it was so minor I didn't even say anything to them) How many companies do that? Extremely pleased with all of my purchases from them and will definitely continue doing business with them. 2 big thumbs up.
Jay Moran in Georgia
GBThese guys have a passion for strings! I have ordered now 3 times and each every time my strings order arrived correct and before promised. [Nice Job Guys] It is really great to meet up an outfit with such great customer service. And given I have two old Martin guitars, a Fender strat and Jazz bass plus a violin, banjo and mandolin they have not seen the last of me!
John Demko
GBSecond to none. Strings By Mail always does an incredible job. Their products are a great service to the guitar community and one of the few places I can find MANY of products I have come accustomed to using. They are always professional and ordering is always simple and painless. :)