Excellent. Matt always returns phone calls promptly. The staff's knowledge of inventory is superior. Shipping is same day or next day, arrives in a timely manner and is packaged with attention to detail. Just the best. :)

I had questions about different guitar … I had questions about different guitar supports, called, and spoke to someone who was well-informed and helpful. My support came sooner than I expected with a nice note. I will be a repeat customer when it comes to my guitar needs and would recommend Stringsbymail to anyone.... I already have!

Top notch Great selection, good prices. Great service. They are proactive in resolving issues. I bought a guitar support which apparently had a fault and they promptly sent me an email stating the issue and they shipped out the new item right away.( I had noticed the problem but it was so minor I didn't even say anything to them) How many companies do that? Extremely pleased with all of my purchases from them and will definitely continue doing business with them. 2 big thumbs up.

This is the only place I buy strings and accessories for my guitars! If you play any string instrument you need search no further. For years I have purchased and recommended this site. The owner treats all customers like they were his buddy. I just wish I needed more strings and stuff than I use because every purchase is a happy experience.

These guys have a passion for strings! I have ordered now 3 times and each every time my strings order arrived correct and before promised. [Nice Job Guys] It is really great to meet up an outfit with such great customer service. And given I have two old Martin guitars, a Fender strat and Jazz bass plus a violin, banjo and mandolin they have not seen the last of me!