First time ever order experience with stringsbymail. Check this out you will not find lower prices anywhere else for guitar strings. Also they sell strings individually, who does that? They have ALL THE BRANDNAMES out there. The customer service is excellent and substantial- they make sure you are taken care of. They go above and beyond, hands down. Check them out and see for yourself.

StringByMail customer service I am very please with the attention and prompt shipment by StringsByMail. I have not yet used the strings I received on any of my guitars so do not have an opinion on the quality or tone produced by the strings in question. With that in mind, I recommend StringsByMail's customer service.

Excellent price, product and service! Easy fast shopping/ordering experience. Product was exactly what I was looking for, and the price beat all other sites I have ordered from in the past. Shipping was fast as well. I would definitely recommend this site for string purchases! And a FREE sticker!!! Went right on my music stand! Thanks!!

$500 worth of strings for $100 It was a little difficult to identify the exact strings I wanted as the names didn't match up with the way they are marketed in retail outlets. That was the only issue I faced. Once I started the order process everything was smooth. Selection, check-out, confirmation and e-mail updates on the status were very satisfying. I received the strings exactly on the day I expected them and I have been thrilled with them since. I was also surprised to find TWO (2) Notes of thanks within the package. The obligatory form letter "thank you" from the President (although my name was written in pen as well as his signature) was included but there was also a hand-written thank you note from the guy who fulfilled my order (Steve, if I read it correctly). Simple, yet elegant personal touch.

Excellent. Matt always returns phone calls promptly. The staff's knowledge of inventory is superior. Shipping is same day or next day, arrives in a timely manner and is packaged with attention to detail. Just the best. :)