$500 worth of strings for $100 It was a little difficult to identify the exact strings I wanted as the names didn't match up with the way they are marketed in retail outlets. That was the only issue I faced. Once I started the order process everything was smooth. Selection, check-out, confirmation and e-mail updates on the status were very satisfying. I received the strings exactly on the day I expected them and I have been thrilled with them since. I was also surprised to find TWO (2) Notes of thanks within the package. The obligatory form letter "thank you" from the President (although my name was written in pen as well as his signature) was included but there was also a hand-written thank you note from the guy who fulfilled my order (Steve, if I read it correctly). Simple, yet elegant personal touch.

This is the only place I buy strings and accessories for my guitars! If you play any string instrument you need search no further. For years I have purchased and recommended this site. The owner treats all customers like they were his buddy. I just wish I needed more strings and stuff than I use because every purchase is a happy experience.

StringByMail customer service I am very please with the attention and prompt shipment by StringsByMail. I have not yet used the strings I received on any of my guitars so do not have an opinion on the quality or tone produced by the strings in question. With that in mind, I recommend StringsByMail's customer service.

I had questions about different guitar … I had questions about different guitar supports, called, and spoke to someone who was well-informed and helpful. My support came sooner than I expected with a nice note. I will be a repeat customer when it comes to my guitar needs and would recommend Stringsbymail to anyone.... I already have!

A solid five star company. Strings by Mail has being a solid five-star company since I started doing business with them.In every area of service, quality of product and shipping. I find this company trustworthy to recommend. Nost cordially, Dr.Nelson Plasenccia