Great customer service and high quality product Great customer service. I had an initial problem trying to order the tray but I sent an email and received a response after a day or two that the problem had been resolve. The tray meets my expectations based on the description and is high quality. Very pleased with this purchase.

Outstanding Customer Service This month our grass never arrived, though the shipping company said it was delivered. I contacted Patio Pet Life and they immediately made it right. A new grass arrived within 2 days. They were very fast to respond and to replace the missing grass. Outstanding customer service.

Perfect We have been receiving turf for our dog close to four years since we moved to a building with no grass. We have our turf box on the balcony and it is perfect alternative for when we can not go for a walk.

I never received my grass order I never received my grass order that was out for delivery and then delayed...then cancelled? Nobody has contacted me with an explanation or remedy yet.

A life saver A life saver. Makes it so much easier for my older dog to keep us both happy since she can use this on the 2nd floor patio and avoid 2 flights of painful stairs. I put a bottom drain into the frame, which feeds into the gutter system and allows me to flush the grass with a bucket of water periodically. I compost the grass and recycle the box. A great solution for older dogs!