Super Customer Service! I am so impressed with the customer service I received last week! I’ve purchased a VisionAid magnifier a bit over a year ago and recently broke the clip that holds the magnifying lens. I got on VisionAid’s website and ordered a new clip for a mere $5.99. Delivery was quick, but I was unable to attach the new clip. I emailed the company, got an IMMEDIATE, courteous reply, and mailed off the new clip, broken clip and magnifier. The company must have open my package upon receipt, attached my new clip and mailed it back out on the day they received it. Amazing. I have never experienced such impressive service from any company. Btw, I have purchased a second VisionAid magnifier so now have one downstairs and upstairs. I’ll be taking both to needlework camp to show them off and lend to my friends.

Great product and awesome customer service My magnifying glass was damaged during shipping. I used tape to hold it together and it’s still useable. I let the company know what happened and they sent me a new one. Awesome customer service and I would highly recommend to anyone. The magnifying glass itself is a 5 star product.

Vision Power This was my second order from this company. I decided to order an additional unit so I could have one at my house in the mountains. This allow me to take my smocking and sewing projects up there and work on them. I find the glasses easy to wear, love the variety of lens for amplification gives me choices. Delivery time and notifications were excellent. Recommended this to others.

Received a defective product and sent a… Received a defective product and sent a complaint to the email included in the instruction manual. I promptly received an answer stating that a replacement would be sent. I received a number of follow up emails informing me of the shipment status. I have received my working replacement. The entire process was handled in a prompt and expedited manner. Kudos for your professionalism and l will gladly recommend and purchase from you again. I am using this product to help in making various audio cables, including but not limited to XLR and RCA cables. It is a great aid in the soldering process.

Just got the VisionAid in the mail… Just got the VisionAid in the mail today and couldn’t be happier. I was just commissioned to build a scale model for a veteran and would have had to rely on a bulky desk magnifying lamp. These are so light weight and with a variety of interchangeable lens magnifications, fine detail work is made so much easier. If you build models, do fine electrical work or more you need these.