Cathryn Gaur
GBVision Power This was my second order from this company. I decided to order an additional unit so I could have one at my house in the mountains. This allow me to take my smocking and sewing projects up there and work on them. I find the glasses easy to wear, love the variety of lens for amplification gives me choices. Delivery time and notifications were excellent. Recommended this to others.
Mark Pannell
GBExcellent product and customer service My wife bought these for cross stitching and loves them. We had an issue when they stopped changing but we contacted the company and couldn’t have been more pleased with their speedy reply, response and solution.
Nicole Pooler
AUGreat Customer Service I bought a visionaid magnifer from Amazon in May of this year. They are great I paint and the Magnifer works a treat. Unfortunately they broke in Novermber. I sent an email to Visionaid and they sent me out a new pair free of charge. They have the best customer service. A lot of other big companies could learn a lot from visionaid. Thanks for a great service.
Sydney Matthews
GBReceived a defective product and sent a… Received a defective product and sent a complaint to the email included in the instruction manual. I promptly received an answer stating that a replacement would be sent. I received a number of follow up emails informing me of the shipment status. I have received my working replacement. The entire process was handled in a prompt and expedited manner. Kudos for your professionalism and l will gladly recommend and purchase from you again. I am using this product to help in making various audio cables, including but not limited to XLR and RCA cables. It is a great aid in the soldering process.
h. zabarsky
GBPurchased eleven months ago at a good… Purchased eleven months ago at a good price for a tool not used every week. At this almost first year anniversary I wasn’t able to recharge the built-in headlamp. Within minutes of posting my email to VisionAid I received an email reply. A few questions later I received notice the company was honoring their warranty hassle free. Some two weeks later a complete replacement was received. I’m impressed. Appreciate your product at a good price backed up with great customer service. Thanks.