wonderful experience wonderful experience: I was constantly informed throughout the entire shipping process

First impression on VisionAid magnifier VisionAid magnifier is a relatively inexpensive tool that helps me to perform work on electronic soldering and other closeup vision tasks that I used to perform without glasses before I turned 50. I have used them on a couple tasks and they have helped greatly. Everything worked out of the box. I understand that these are not a precision professional optical instrument costing much more. I was hoping to have a wider field of view, but that is likely the trade-off for the price point these are at. If you need to perform closeup vision work at various times and need an aid, these are worth the money.

Great product and awesome customer service My magnifying glass was damaged during shipping. I used tape to hold it together and it’s still useable. I let the company know what happened and they sent me a new one. Awesome customer service and I would highly recommend to anyone. The magnifying glass itself is a 5 star product.

I am a huge fan of my VisionAid… I am a huge fan of my VisionAid magnifier. So I was dismayed as my headstrap started to stretch out. Then I was super happy to see they offer replacement straps! There were some crossed wires with shipping but customer support was super fast and helpful! I’ve recommended the VisionAid magnifier to a lot of my cross stitching pals.

The magnifying glasses are great The magnifying glasses are great, my issue is with ordering parts for them. I placed an order and my card was credited 7 day ago and the only thing I get by checking my order status is that it’s been received. There is nothing telling me when or will be shipped or the date I should receive it.