wonderful experience wonderful experience: I was constantly informed throughout the entire shipping process

Super Customer Service! I am so impressed with the customer service I received last week! I’ve purchased a VisionAid magnifier a bit over a year ago and recently broke the clip that holds the magnifying lens. I got on VisionAid’s website and ordered a new clip for a mere $5.99. Delivery was quick, but I was unable to attach the new clip. I emailed the company, got an IMMEDIATE, courteous reply, and mailed off the new clip, broken clip and magnifier. The company must have open my package upon receipt, attached my new clip and mailed it back out on the day they received it. Amazing. I have never experienced such impressive service from any company. Btw, I have purchased a second VisionAid magnifier so now have one downstairs and upstairs. I’ll be taking both to needlework camp to show them off and lend to my friends.

The magnifying glasses are great The magnifying glasses are great, my issue is with ordering parts for them. I placed an order and my card was credited 7 day ago and the only thing I get by checking my order status is that it’s been received. There is nothing telling me when or will be shipped or the date I should receive it.

This is one of my best purchases This is one of my best purchases. It’s so light and easy to use. I can use it anywhere. Fantastic product, and now that I have discovered that you can buy replacement parts, it’s even better.

Reading Everything! Just tried on my vision Aid Magnifier. A quick read of the instructions and details provided me with info and magnifier options I might otherwise not have found. Made reading small print and working with fine detail possible again. Very happy with this product!