First impression on VisionAid magnifier VisionAid magnifier is a relatively inexpensive tool that helps me to perform work on electronic soldering and other closeup vision tasks that I used to perform without glasses before I turned 50. I have used them on a couple tasks and they have helped greatly. Everything worked out of the box. I understand that these are not a precision professional optical instrument costing much more. I was hoping to have a wider field of view, but that is likely the trade-off for the price point these are at. If you need to perform closeup vision work at various times and need an aid, these are worth the money.

Received a defective product and sent a… Received a defective product and sent a complaint to the email included in the instruction manual. I promptly received an answer stating that a replacement would be sent. I received a number of follow up emails informing me of the shipment status. I have received my working replacement. The entire process was handled in a prompt and expedited manner. Kudos for your professionalism and l will gladly recommend and purchase from you again. I am using this product to help in making various audio cables, including but not limited to XLR and RCA cables. It is a great aid in the soldering process.

The magnifying glasses are great The magnifying glasses are great, my issue is with ordering parts for them. I placed an order and my card was credited 7 day ago and the only thing I get by checking my order status is that it’s been received. There is nothing telling me when or will be shipped or the date I should receive it.

Great product and awesome customer service My magnifying glass was damaged during shipping. I used tape to hold it together and it’s still useable. I let the company know what happened and they sent me a new one. Awesome customer service and I would highly recommend to anyone. The magnifying glass itself is a 5 star product.

I am a huge fan of my VisionAid… I am a huge fan of my VisionAid magnifier. So I was dismayed as my headstrap started to stretch out. Then I was super happy to see they offer replacement straps! There were some crossed wires with shipping but customer support was super fast and helpful! I’ve recommended the VisionAid magnifier to a lot of my cross stitching pals.