Received a defective product and sent a… Received a defective product and sent a complaint to the email included in the instruction manual. I promptly received an answer stating that a replacement would be sent. I received a number of follow up emails informing me of the shipment status. I have received my working replacement. The entire process was handled in a prompt and expedited manner. Kudos for your professionalism and l will gladly recommend and purchase from you again. I am using this product to help in making various audio cables, including but not limited to XLR and RCA cables. It is a great aid in the soldering process.

Reading Everything! Just tried on my vision Aid Magnifier. A quick read of the instructions and details provided me with info and magnifier options I might otherwise not have found. Made reading small print and working with fine detail possible again. Very happy with this product!

The magnifying glasses are great The magnifying glasses are great, my issue is with ordering parts for them. I placed an order and my card was credited 7 day ago and the only thing I get by checking my order status is that it’s been received. There is nothing telling me when or will be shipped or the date I should receive it.

Purchased eleven months ago at a good… Purchased eleven months ago at a good price for a tool not used every week. At this almost first year anniversary I wasn’t able to recharge the built-in headlamp. Within minutes of posting my email to VisionAid I received an email reply. A few questions later I received notice the company was honoring their warranty hassle free. Some two weeks later a complete replacement was received. I’m impressed. Appreciate your product at a good price backed up with great customer service. Thanks.

Just got the VisionAid in the mail… Just got the VisionAid in the mail today and couldn’t be happier. I was just commissioned to build a scale model for a veteran and would have had to rely on a bulky desk magnifying lamp. These are so light weight and with a variety of interchangeable lens magnifications, fine detail work is made so much easier. If you build models, do fine electrical work or more you need these.