Great Customer Service I bought a visionaid magnifer from Amazon in May of this year. They are great I paint and the Magnifer works a treat. Unfortunately they broke in Novermber. I sent an email to Visionaid and they sent me out a new pair free of charge. They have the best customer service. A lot of other big companies could learn a lot from visionaid. Thanks for a great service.

Love this led magnify light! This led magnify light is fantastic for my aging eyes. I've tried other products, but this magnifier with the led lights exceeded my expectations. I also love the built in stand. Had a small issue but it was quickly resolved with help from product support.

Super Customer Service! I am so impressed with the customer service I received last week! I’ve purchased a VisionAid magnifier a bit over a year ago and recently broke the clip that holds the magnifying lens. I got on VisionAid’s website and ordered a new clip for a mere $5.99. Delivery was quick, but I was unable to attach the new clip. I emailed the company, got an IMMEDIATE, courteous reply, and mailed off the new clip, broken clip and magnifier. The company must have open my package upon receipt, attached my new clip and mailed it back out on the day they received it. Amazing. I have never experienced such impressive service from any company. Btw, I have purchased a second VisionAid magnifier so now have one downstairs and upstairs. I’ll be taking both to needlework camp to show them off and lend to my friends.

Great product and awesome customer service My magnifying glass was damaged during shipping. I used tape to hold it together and it’s still useable. I let the company know what happened and they sent me a new one. Awesome customer service and I would highly recommend to anyone. The magnifying glass itself is a 5 star product.

Awesome & Amazing! Thais vision aid is the best! It allows me to see close when I'm jewelry making or lets me see clearly if there are any micro bubbles in my resin. If you're going to own a pair of magnifiers look no further these are the ones you want. Oh and their customer service John was so helpful and nice it was a true pleasure doing business with the company.