Super Customer Service! I am so impressed with the customer service I received last week! I’ve purchased a VisionAid magnifier a bit over a year ago and recently broke the clip that holds the magnifying lens. I got on VisionAid’s website and ordered a new clip for a mere $5.99. Delivery was quick, but I was unable to attach the new clip. I emailed the company, got an IMMEDIATE, courteous reply, and mailed off the new clip, broken clip and magnifier. The company must have open my package upon receipt, attached my new clip and mailed it back out on the day they received it. Amazing. I have never experienced such impressive service from any company. Btw, I have purchased a second VisionAid magnifier so now have one downstairs and upstairs. I’ll be taking both to needlework camp to show them off and lend to my friends.

I am a huge fan of my VisionAid… I am a huge fan of my VisionAid magnifier. So I was dismayed as my headstrap started to stretch out. Then I was super happy to see they offer replacement straps! There were some crossed wires with shipping but customer support was super fast and helpful! I’ve recommended the VisionAid magnifier to a lot of my cross stitching pals.

Vision Power This was my second order from this company. I decided to order an additional unit so I could have one at my house in the mountains. This allow me to take my smocking and sewing projects up there and work on them. I find the glasses easy to wear, love the variety of lens for amplification gives me choices. Delivery time and notifications were excellent. Recommended this to others.

Awesome & Amazing! Thais vision aid is the best! It allows me to see close when I'm jewelry making or lets me see clearly if there are any micro bubbles in my resin. If you're going to own a pair of magnifiers look no further these are the ones you want. Oh and their customer service John was so helpful and nice it was a true pleasure doing business with the company.

Great customer service Great customer service. Had a minor issue with my original pair, new ones here in a few days, all good.