Excellent customer service. When I received my magnifier, it would not charge the battery so the light would not work. I contacted VisionAid directly by email, and they got back to me within 24 hours promising to send a replacement. This came within days and all is now working well. The item itself is very comfortable to wear and does the job I need well.

The eye glasses are set up to high on… The eye glasses are set up to high on the head gear. When you look straight across with your head and line of sight looking straight forward, the lenses are fine. But if you tilt your head down (for tattooing and eyes also follow a downward look, the lenses are to high up even if you tilt the head gear lower in in the front, in unnatural position.

A well-made magnifier kit A well-made magnifier kit. It fits verry well an offer lots of flexibility with the five magnifiers with different powers. The bright light comes in very handy. Also, I receive superb service from VisionAid. I highly recommend this product.

Great product and awesome customer service My magnifying glass was damaged during shipping. I used tape to hold it together and it’s still useable. I let the company know what happened and they sent me a new one. Awesome customer service and I would highly recommend to anyone. The magnifying glass itself is a 5 star product.

The magnifying glasses are great The magnifying glasses are great, my issue is with ordering parts for them. I placed an order and my card was credited 7 day ago and the only thing I get by checking my order status is that it’s been received. There is nothing telling me when or will be shipped or the date I should receive it.