I am a huge fan of my VisionAid… I am a huge fan of my VisionAid magnifier. So I was dismayed as my headstrap started to stretch out. Then I was super happy to see they offer replacement straps! There were some crossed wires with shipping but customer support was super fast and helpful! I’ve recommended the VisionAid magnifier to a lot of my cross stitching pals.

Great Customer Service I bought a visionaid magnifer from Amazon in May of this year. They are great I paint and the Magnifer works a treat. Unfortunately they broke in Novermber. I sent an email to Visionaid and they sent me out a new pair free of charge. They have the best customer service. A lot of other big companies could learn a lot from visionaid. Thanks for a great service.

wonderful experience wonderful experience: I was constantly informed throughout the entire shipping process

First impression on VisionAid magnifier VisionAid magnifier is a relatively inexpensive tool that helps me to perform work on electronic soldering and other closeup vision tasks that I used to perform without glasses before I turned 50. I have used them on a couple tasks and they have helped greatly. Everything worked out of the box. I understand that these are not a precision professional optical instrument costing much more. I was hoping to have a wider field of view, but that is likely the trade-off for the price point these are at. If you need to perform closeup vision work at various times and need an aid, these are worth the money.

Purchased eleven months ago at a good… Purchased eleven months ago at a good price for a tool not used every week. At this almost first year anniversary I wasn’t able to recharge the built-in headlamp. Within minutes of posting my email to VisionAid I received an email reply. A few questions later I received notice the company was honoring their warranty hassle free. Some two weeks later a complete replacement was received. I’m impressed. Appreciate your product at a good price backed up with great customer service. Thanks.