Price and Trust just right I have ordered several times from MPGEAR due, at first, to their wide selection with great pricing, but subsequently recognizing I am able to always trust there people to ship the correct items and do so on time. Seems like a great win-win to me.

I write down my mountain climbing only… I write down my mountain climbing only with this software.

WORST SHOPPING EXERIENCE I placed my order for some snowshoes with Mountains Plus Outdoor Gear on Dec. 1, 2014, and after the worst shopping experience of my life, I finally cancelled the order today, Feb. 12, 2015. DO NOT shop with this company. I placed literally dozens of phone calls to their Customer Service (speaking with Colby and Doug on multiple occasions), and never got any service whatsoever. Excuses, unanswered emails, and false promises to call me back--this is all I ever received

Crazy fast shipping. Excellent company. Easy transaction. Will buy again. I bought two Leatherman pocket knives for Christmas presents. I researched the knives on various sites but Mountains Plus had the best price for the item. Actually, after receiving the knives I decided to buy a couple more.

Helpful customer service. Suboptimal packaging. I was new to your website as I found a good sale that introduced me to it. The sale expired by one day as I was waiting daily on a 10% off new user coupon (which wouldn't have worked anyway since it was a sale item - i missed that part). I called and received a portion of the sale price which was not sufficient for me but appreciated. 1 week later the sale returned (odd, but OK). I purchased the Arcteryx Altra 85 pack. Of note the pack came shipped folded up with the (removable) waist belt also folded rather than removed and packed around. Not the worst thing but probably not ideal. All in all a good experience despite my learning curve to your website tendencies and the slight packaging issue.