Jeffrey
USGreat customer service The products and prices were great, however the thing that stood out the most was the customer service. My shipment was delayed because of a snowstorm in our area and UPS was unable to deliver on the day specified. Mountains Plus called me to let me know of the delay and the updated shipping info. I had a great all around shopping experience with them.
BRIAN
USABSOULUTLEY PHENOMINAL!!! This has been the most easy pleasant online transaction I have ever experienced and I make a lot of online purchases. The check out process took about 20 seconds. They shipped it extremely fast. I will definitely purchase from them again.
John
USGood Deal on Snow Shoe Bags After some difficulty getting the "My Troop" authorization recognized by the Mountains Plus web site -- mostly my fault as a new user -- I was finally able to complete this transaction. The customer service when I called was excellent, and he tried to help as much as possible. Finally, I figured out I had to actually sign up as a member, not just as a guest user!! I have been looking for a reasonable price deal on Crescent Moon snowshoe bags. Mountains Plus had a sale on these bags, and once I had the membership process completed, I purchased the two bags. The actual transaction was smooth and efficient. The bags were great, not seconds or rejects!! Overall, I would recommend this site. They do a great job and will only get better as this site grows. Thanks!!
Brad
USStand up Company who did the right thing I recently ordered a Thule bike rack from Mountains Plus. It arrived in terrible condition (damaged during shipping) and Mountains Plus made it right for me. This item was dropped shipped by a third party so the damage was not due to anything on MP's end, but they quickly stepped in and made it right for me. I appreciate their attention to detail and the fact that they initiated contact with me, rather than me having to chase them down. I'll gladly do business with MP in the future and recommend them as an outdoor gear retailer whom you can trust.
WLewis
USKnowledgeable, well price, fast shipping MPGear has become one of my go-to sites for bike components. They're extremely helpful, knowledgeable, and typically have other sites beat on price. Good stuff all around.