Barbara Doyle
GBTook awhile Took awhile, (arrived today) was expecting to get an email saying you wouldn't be able to make the extension table since I have an Italian sewing machine.. But I have it already placed on machine, fit perfectly.. Am very happy. I love the quality of the extension tables. This is my second one.. First one was for my Singer. Great price as well.
Mickie
GBFails its customers I agree with the reviewer regarding their return policy. It is a joke and only favors their company. They are not easy returns. They start with boilerplate responses and always want a ‘technician’ to look at the defective products they sell and then charge you to return the item for their discretionary assessment or deduct their shipping charge from whatever discretionary credit they offer if you received free shipping. Mine was a dangerously flawed rotary cutter they first suggested I adjust. It’s designed to cut through 6 layers of fabric. Customers should not have to deal with fixing defects. You will never recoup the cost of what you paid if you return anything to them. They are an example of all around bad business practice and fail at customer service. Better to file a complaint with the state attorneys general and let consumer affairs investigate.
Robert Mayfield
GBThe website is easily navigated The website is easily navigated, well curated, and the ordering process was simple. My order was delivered promptly. I will be ordering again!
Hope Banks
GBI recently was gifted a new Baby Lock… I recently was gifted a new Baby Lock Brilliant. I wanted to add some accessories and feet. Sewingpartsonline makes it so easy to find machine parts and accessories specific to your machine. Their check out process is quick and painless and shipping is quick, parts and products are carefully packaged. I love this online store, I can find what I need all in one place, from machine bits to notions.
Elizabeth Wolf
GBGreat company Great company! Received the Baby Lock Victory in record time and it works perfectly! Our local dealer could not match price. Things being what they are with economy and me being retired I had to go with best model for my budget. I was impressed they confirmed my order and verified charge. Thanks so much!