Just awful Just awful. Ordered samples that never arrived. Then tried to contact customer service to find out what happened. Customer Service is basically non-existent. It's a voicemail box and you never get a return call. Do yourself a favor and don't ever order from this company. I'm not even sure they really exist.

Wonderful customer service Allie was incredibly helpful sorting out a problem to let me track down a fabric I wanted. She was so kind to do so, getting back to me quickly and sorting anything out. Kovi Fabrics always send swatches quickly and have a wonderful selection of fabrics, and their customer service goes above and beyond. Allie was just fabulous.

Excellent Customer Support service.FedEx having tracked my upholstery… FedEx having tracked my upholstery fabric from Minnesota to SC delivered it to the wrong address. While dealing with FedEx, I contacted customer support at Kovi Fabrics (via email) and Andrea couldn't have been sweeter and more efficient. She immediately got the warehouse to send replacement fabric which arrived in three days. The fabric is of excellent quality and I am looking forward to getting my dining room chairs upholstered.

Totally overpriced The fabric I purchased was almost $80 less per yard on Amazon! Etsy also sells it for much less, and so did several other retailers. Kovifabric would not match the price for something that is clearly overpriced. My mistake, but do a quick image search before you buy anything here, you will probably find it for much less elsewhere.

Samples made my choice low risk! Love the vinyl Samples made selection a low risk proposition. The vinyl is perfect for my application and I am excited to reupholster my 911 with it. Great service and post-sale response from Kovi. Will buy from them again.