Our new album wasn’t live on Apple… Our new album wasn’t live on Apple Music . One email to Tune Core and they got it sorted straight away . Very impressed on their prompt attention

The TuneCore team is exceptional The TuneCore team is exceptional! Every question I have is answered not only quickly but with maximum professionalism and grace that not every distribution platform has. I have to thank especially the Artist Support Specialist Isabel for her kindness and attention to detail allowing me to have a platform to share my art. Forever grateful to have this team with me.

Friendly, adequate, and trustworthy I have had a very good experience with the staff. When I had a very specific question regarding the playback quality of my releases on Apple Music, I was helped out really well. The only thing that I like a bit less about TuneCore is that it was pretty difficult to find the e-mail to directly get in touch with TuneCore staff, so I did it via the Content review email, which worked.

THIS WORST COMPANY AND CUSTOMER SERVICE EVER I got charged with a renewal because their website doesn't seem to have an option not to renew it, I contacted them right away(less than 24 hours after I got charged). I was told through email that they can issue a refund but my song will be removed which of course I agreed. And then they tell they are having an issue refunding after removing my content. And then they tell me again their manager can't issue a refund anymore without a valid reason. I worked as a billing support with a website hosting company before and we issue a refund to customer's if they were charged within 24 hours. This is downright stealing. You remove the service and then you tell the customer you can't issue a refund when that's not what you said the first time.

Amazing Distribution services and there… Amazing Distribution services and there customer care is amazing, polite and patient they help keep on replying to your emails until you understand what you want to know